Last summer, I enjoyed a terrific holiday in Peru in South America. Over the coming weeks, I’ll publish the following trip reports:

• Review: KLM (old) Business Class Boeing 777 from Amsterdam to Lima (today)
• Review: Central, world’s best restaurant 2023, Lima
• Review: Cirqa, a Relais & Châteaux Hotel, Arequipa
• Review: Puqio Lodge, Colca Canyon
• Review: Titilaka, a Relais & Châteaux Hotel, Lake Titicaca
• Review: PeruRails Titicaca Luxury Train, from Puno to Cusco
• Review: Explora Valle Sagrado, Sacred Valley
• Review: Rio Sagrado, a Belmond Hotel, Sacred Valley
• Review: Hiram Bingham, a Belmond Train, from Cusco to Machu Picchu
• Review: Sanctuary Lodge, a Belmond Hotel, Machu Picchu
• Review: Inca trail to Machu Picchu
• Review: Fausto Hotel, Lima
• Review: KLM (new) Business Class Boeing 777 from Lima to Amsterdam

Today: Review – KLM Boeing 777 (old) Business Class from Amsterdam to Lima

Last July, I flew Business Class in a KLM Boeing 777-200ER from Amsterdam (The Netherlands) to Lima (Peru). KLM is one of my favorite airlines to fly with and my experience with them has always been great. The service is consistently courteous; the catering is decent (meals are created by Jonnie Boer, a famous Dutch chef of the three Michelin starred restaurant De Librije); and KLM’s onboard Business Class product focuses on Dutch design, which I love (e.g. Marcel Wanders tableware, Jan Taminiau amenty kit, and miniature Dutch houses).

KLM is currently refurbishing its B777 aircraft and replacing its old Business Class product (with seats in a 2-2-2 layout) by a new Business Class product (with seats in a 1-2-1 layout with privacy doors). The carrier has almost finished the cabin overhaul of its Boeing 777 fleet: all their Boeing 777-300ERs have been refurbished already and there are just a few more Boeing 777-200ERs to go. Unfortunately, an aircraft swap took place a few weeks prior to my flight, and the flight was ‘downgraded’ from a Boeing 777 with the new Business Class to a Boeing 777 with the old Business Class (FYI, no compensation nor an excuse was offered). But even though KLM’s old Business Class cabin feels dated compared to other Business Class products, the seat is still one of the widest, most spacious and most comfortable Business Class seats in the skies.

Have you ever flown with KLM? If so, what was your experience? Leave a comment.

• Trip: Amsterdam (AMS) to Lima (LIM)
• Airline: KLM Royal Dutch Airlines
• Aircraft type: Boeing 777-ER
• Aircraft registration number: PH-BQN (nicknamed Nahanni National Park)
• On time departure: 9:45 am (yes)
• On time arrival: 3:45 am (yes)
• Miles: 6530 miles (10500 km)
• Flight time: 11 hours
• Seat: 6K
• Class: Business Class

In this review (more information & photos below my Youtube clip & slideshow):

1. Cost of my ticket
2. Lounge at Cape Town Airport
3. Business Class cabin
4. Business Class seat (+ best & worst seats)
5. Amenities & bedding
6. Meals
7. Entertainment
8. Onboard internet
9. Gift: KLM Delft Blue House
10. Other inflight experiences
11. My verdict (score)

1. COST OF MY TICKET

I paid 2753 euros for my return Business Class ticket from Amsterdam to Peru. The Amsterdam-Lima flight was operated by a KLM Boeing 777-200ER with the old Business Class product while the return flight from Cuzco (via Lima) to Amsterdam was operated by a KLM Boeing 777-300ER with the new Business Class product.

2. LOUNGE

I had booked a KLM Business Class ‘light’ ticket which doesn’t come with lounge access (I only realized that when trying to access the lounge in Amsterdam). It was a pity since KLM offers a terrific lounge at Schiphol Airport, which I reveiwed here. Since I couldn’t get into the lounge, I decided to visit Schiphol’s small, carrefully arranged museum exhibit, located right next to the lounge. This art exhibit is the result of a collaboration between Schiphol Airport and Amsterdam’s world-famous Rijksmuseum. The museum features a selection of famous 19th century Dutch paintings, which regularly rotate within the museum’s main collection. The museum is open 24 hours a day and absolutely free.

3. BUSINESS CLASS CABIN

KLM’s Boeing 777-200ER aircraft equipped with the old Business Class product feature 34 seats arranged spread over two cabins in a 2-2-2 configuration. The main cabin is located in the plane’s front and featured 5 rows comprising the bulk of the seats (28 in total) while the smaller cabin is set between the galley and Premium Economy with only one row of just 6 seats. The smaller cabin feels extremely private and to the best of my knowledge, it’s the only Business Class cabin in a wide body aircraft with only one row of seats (correct me if I am wrong please). However, this smaller cabin is situated just ahead of the Premium Economy bulkhead seats, so it may be less appealing to some passengers.

The 2-2-2 layout is ideal for passengers traveling together as a couple, friends or colleagues, but it is not the best configuration when you are a solo traveler as you have to crawl over the legs of your seatmate to reach the aisle when you are allocated in a window seat. Also, the seats lack privacy, although paired seats are staggered by a couple of inches (cm) and separated by a small fixed divider screen, allowing some privacy in case you are seated next to a stranger. As already said, this isn’t an issue anymore in KLM’s retrofitted Business Class cabins, which feature seats in a 1-2-1 layout with privacy doors.

The cabin’s interior, which is designed by renowned Dutch designer Hella Jongerius, feels fresh, airy and modern. The seat shelfs feature a calming light blue color, while the seats themselves are covered in a dark brown texture, giving the cabin an upscale ambience. As a passenger, you can notice that a lot of effort has been put in the design; for example, the bulkheads’ handles feature the KLM logo in metalwork and the sustainable carpet is specially developed Wilton woven carpet made of Norwegian wool.

Click here for a seat map of KLM’s Boeing 777-200ER.

4. BUSINESS CLASS SEAT (+ BEST & WORST SEATS)

KLM’s Boeing 777 old Business Class seat is a B/E Aerospace Diamond seat, the same type you also find on other carriers, such as Qatar Airways’ A330s and Ethiopian Airlines’ A350/B787s. However, a big difference is that the Boeing 777 is wider than all other mentioned aircraft types: the Boeing 777 cabin measures 5,84 m (19 feet 2 inches) from wall to wall, while the A350, for example, is nearly 22 cm (9 inches) narrower than the 777 variant. Consequently, the seats in KLM’s B777 are wider and more comfortable compared to similar seats in other aircraft types (and yes, the difference can be felt). In addition, one of the seat’s arm rests can be manually lowered, offering increased seat width and even more space (especially welcome when the seat is turned into its flat-bed position). The seat’s other arm rest – shared with the paired seat – is a console which holds the seat & entertainment controls as well as the tray table.

In front of the seat is a large 17 inch touchscreen HD TV, which uses Panasonic’s ex3 system  (one of the best in the skies). Below the TV monitor is a drawer (which is large enough to store a laptop) and a leather covered ottoman (which becomes part of the flatbed once the seat is fully reclined). The size of the ottoman differs dramatically depending upon the row: the bulkhead seats in rows 1 & 6 offer larger ottomans as compared to the narrow footwells of all the other Business Class seats.

The seat offers plenty of storage space, with a shoe drawer located under the seat in front, a tray situated under the entertainment screen, space below the ottoman for a backpack or handbag, and a storage pocket next to the headrest which also holds a USB port and international power sockets for charging your personal devices.

The seat feels comfortable, both in the upright position and in the flat-bed position. The seat can be reclined into a full flat-bed that is 206 cm (6 ft and 10 inches) long. Again, your sleep comfort will depend on the seat you choose: except for the bulkhead seats in rows 1 & 6 (which come with large ottomans), the footwells are quite narrow, which means you may accidentally hit the seat walls with your feet when you turn during your sleep.

What are the best Business Class seats on KLM’s B777s?

• All Business Class seats are excellent for those traveling with a companion because of the 2-2-2 cabin configuration.
• The bulkhead seats in row 1 & 6 feature a much larger footrest as compared to all other seats, so these are the seats you want to fly (and sleep) in, although proximity to the galley and lavatory may cause some slight noise disturbance from time to time.
• The seats in row 6 are set in their own super private and intimate cabin (which features just one row of seats), and I would stronlgly recommend them.

What are the worst Business Class seats on KLM’s B777s?

• The 2-2-2 Business Class layout does not make the cabin very attractive for solo travelers, since you will always end up sitting next to a stranger.
• Window seats don’t offer direct aisle access.
• As mentioned above, the footrests are quite narrow (except for the bulkhead seats in rows 1 & 6), so not very comfortable for a good night’s rest.

Click here for a seat map of KLM’s Boeing 777-200ER.

5. AMENITIES & BEDDING

Business Class passengers receive the following amenities on one of KLM’s longhaul flights :

• An amenity kit, which is presented as a pouch. The kit is created by successful Dutch fashion designer Jan Taminiau (in 2014 he was awarded the Netherlands’ most prestigious fashion prize the Grand Seigneur). It contains an eye mask, ear plugs, comb, toothbrush, toothpaste, and Rituals lip balm & face moisturizer.
• A comfortable pillow
• A stylish and comfortable, marine blue blanket
• Noise cancelling headphones (which can only be powered within the plane and need to be returned to the crew prior to landing)

6. MEALS

On flights departing from Amsterdam, KLM offers menus in Business Class that are created by Jonnie Boer, a famous Dutch chef who is known for his three Michelin starred restaurant De Librije. Located in Zwolle, this restaurant features amongst the world’s top 50. KLM’s dishes are made with sustainable and traditional Dutch ingredients which could also be found on the menu of restaurant De Librije. The carrier also offers excellent wine pairing, selected by sommelier Thérèse Boer, Jonnie Boer’s longtime partner and co-owner at the De Librije.

During this 11 hour flight, two meals were offered: a lunch after takeoff and a light dinner before landing. The beautifully designed menus (with references to Delft tiles and houses) were extensive and offered excellent wine pairings (although I never drink alcohol on a plane to avoid headaches). Another unexpected design detail that KLM get totally right is the stylish and unique tableware. The porcelain, glassware, cutlery, linen and tray have all been designed by Marcel Wanders, a famous Dutch designer.

I choose the following selection from the lunch menu:

• Aperitif served with cheese cubes
• Appetiser: thin sliced beef tartare with mustard gravy, served with piccalili cream, Reypenaar cheese and cornichons
• Side dish: green mesclun salad with tommy tomatoes and candied pine nuts, served with Italian balsamic vinaigrette
• Main course: chicken in lemon sauce, served with green asparagus, carrots, broad beans, rice and Japanese furikake
• Dessert: strawberry bavarois layered with raspberry and topped with delicious chocolate curis

Halfway the flight, a snack was offered with a choice between a vegetarian croquette sandwich or a sandwich with egg salad, cheese, bell pepper, and mayonnaise.

Ninety minutes prior to landing, a light dinner was served on one tray and included the following items:

• Main course: pasta salad with smoked salmon and trout roe, served with haricots verts, pimento mayonnaise and fresh daikon cress
• Side dish: marinated chicken with cashew nuts & fried rice
• Dessert: chocolate pastry

All meals were beautifully presented and tasted quite good.

7. ENTERTAINMENT

Each Business Class seat is equipped with a large 17 inch high resolution TV screen with bright and clear pictures. The TV can be commanded by directly touching the screen or by using a handheld wired controller which is located in a fixture above the armrest. The controller also features its own small touchscreen, allowing you to watch a different program (e.g. flight map) from the main screen.

KLM offers more than 1000 hours of interactive entertainment in various languages (e.g. Arabic, Chinese, Dutch, English, French, German, Japanese, Korean, Portuguese or Spanish). There are more than 200 films to choose from, including recent releases, classics and world cinema, in addition to hundreds of TV shows, CDs, language courses, games, audiobooks, and a dedicated kids channels.

8. ONBOARD INTERNET

KLM offers W-iFi onboard its Boeing 777s and complimentary messaging is available to all passengers during the entire flight. This allows to send and receive text messages via WhatsApp, Messenger, WeChat, and similar services, although you cannot send or receive photos, videos, or audio files.

Two other internet packages are available for purchase on KLM’s longhaul flights:

• The Surf Pass is available as 1-hour voucher for EUR 8, or a full-flight voucher for EUR 18. With this pass, you can surf the internet, and send & receive e-mails.
• The Stream Pass costs EUR 18 for the entire flight and lets you surf the internet, send and receive e-mails including (large) attachments, send & receive messages including photos, videos, & audio files, and stream music, audio, & video. The Surf Pass is currently only available on KLM’s B777s and A330s.

ONBOARD WI-FI

ONBOARD WI-FI

ONBOARD WI-FI

ONBOARD WI-FI

9. GIFT: KLM DELFT BLUE HOUSE

Shortly before landing, KLM’s longhaul Business Class passengers always get a wonderful gift: a Delft Blue miniature traditional Dutch house, filled with Dutch gin, also known as “jenever.” Each miniature depicts a real Dutch house. KLM has been presenting Business Class passenger with this gift since 1952. Every year on October 7th, the airline celebrates the anniversary of its founding in 1919 by presenting a new house. Over the years, these miniature houses have become desirable collectors’ items, even generating a lively trade among passengers. KLM has a site where you can keep track of all of the houses, as each one is unique and has a special story to tell.

9. OTHER INFLIGHT EXPERIENCES

# CREW: KLM’s cabin crew ranks among my favorite airline crew in the world (together with their colleagues from Singapore Airlines and Emirates). The flight attendants are always super friendly, efficient and seem to genuinely care about the passengers, and it was not different on this flight, with impeccable and courteous service. I also like the oh-so-recognizable KLM cabin attendant uniforms, which are designed by famous Dutch couturier Mart Visser.

# LAVATORY: there are two lavatories onboard KLM’s B777 aircraft for Business Class passengers, both of them located behind the cockpit. The lavatories feature wallpaper with white and blue delft houses, and are stocked with high-end toiletries from Rituals (with scents of Dutch tulips and Japanese yuzu).

10. MY VERDICT

• Seat comfort (upright): 8/10
• Seat comfort (bed position): 8/10
• Privacy: 3/10
• Food (quality): 8/10
• Food (quantity): 8/10
• Inflight entertainment : 9/10
• WiFi: 9/10
• Service: 10/10
• Cabin design: 8/10
• Overall experience: very good 8/10

*** Follow me on Instagram, YouTube, X (Twitter) or Facebook for a daily moment of travel inspiration ***

The post Review: KLM Boeing 777 (old) Business Class from Amsterdam to Lima appeared first on the Luxury Travel Expert.

Early July, I enjoyed one of my best holidays ever, an ultra-luxe safari in Botswana with Wilderness, Africa’s award-winning, leading eco-tourism company. My exact itinerary with Wilderness in Botswana can be found here (this site also allows you to book the same trip). You can read my trip reports here:

• Review: Lufthansa Boeing 747 Business Class (Frankfurt to Johannesburg)
• Review: Wilderness Jao Camp (Okavango Delta)
• Review: Wilderness Vumbura Plains (Okavango Delta)
• Review: Wilderness DumaTau (Linyanti Wildlife Reserve)
• Review: Lufthansa Boeing 747 First Class (Johannesburg to Frankfurt)

Today: Review of Lufthansa’s Boeing 747-8  First Class (Johannesburg to Frankfurt)

For my return trip from Southern Africa, I flew in First Class on board a Lufthansa Boeing 747-8 from Johannesburg to Frankfurt (after Lufthansa accepted my online bid for an upgrade from Business to First Class). At the time when this First Class product was introduced, almost two decades ago, Lufthansa choose for open seats, based on passenger feedback. But nowadays, Lufthansa’s First Class product feels dated, especially when compared with the newer and visually more striking First Class products of the Middle East airlines. Nonetheless, a Lufthansa First Class flight still delivers, with flawless service, great food, comfortable bedding and access to the First Class Terminal in Frankfurt. And flying in Lufthansa’s First Class on board the  iconic Boeing 747 remains one of the most sought-after experiences in the skies for aviation enthusiasts. FYI, Lufthansa will soon introduce a new First Class cabin with fully enclosed suites on its newly delivered A350 aircraft.

Have you ever flown in Lufthansa’s First Class cabin? If so, what was your experience? Leave a comment.

• Trip: Johannesburg (JNB) to Frankfurt (FRA)
• Airline: Lufthansa
• Aircraft type: Boeing 747-8
• Aircraft registration number: D-ABYA (built in 2012)
• On time departure: Yes (7:30 pm)
• On time arrival: Yes (5:30 am)
• Distance: 5400 miles (8690 km)
• Flight time: 10 hours
• Seat: 2K (lower deck)
• Class: First Class

In this review (more information & photos below my YouTube video):

1. Cost of my ticket
2. Airport Lounge
3. First Class cabin
4. First Class seat (+ best & worst seats)
5. Amenities & bedding
6. Meals
7. Entertainment
8. Onboard internet
9. Other inflight experiences
10. My verdict (score)

1. COST OF MY TICKET

I paid 2575 euros for my round trip Business Class ticket from Frankfurt (Germany) to Maun (Botswana) via Johannesburg (South Africa). The Frankfurt-Johannesburg leg was operated by a Lufthansa Boeing 747-8 while the connecting flight from Johannesburg to Maun was operated by an Airlink Embraer 135.

For the return leg (Johannesburg to Frankfurt), Lufthansa allowed me to place a bid for a cabin upgrade from Business Class to First Class. Solely for the purpose of this blog review, I placed a bid of 1000 euros (which was the minimum bid). One day prior to my scheduled departure, Lufthansa let me know by email that my upgrade bid was accepted (and only charged my credit card at that time).

2. AIRPORT LOUNGE

At Johannesburg O.R. Tambo Airport, Lufthansa’s First Class passengers have access to South African Airways’ flagship lounge. The SSA Platinum Lounge reopened early 2024 following an extensive renovation and is only open to First Class passengers and top-tier members of South African Airways’ frequent flyer program.

The sublime lounge – which is one of the best lounges I’ve ever visited – boasts contemporary design furniture and fittings as well as a carefully curated local art collection. At the center of the lounge is a magnificent bar area, while an impressive buffet (with beautifully presented hot and cold dishes) is located in the corner of the lounge. Guests have the option to be seated with a view over the airport ramp or work in one of the focus booths or simply relax in a quiet zone. The lounge also features conference rooms for business meetings and quite zones with sleeping pods.

3. FIRST CLASS CABIN

Lufthansa’s First Class cabin is located in the nose of the Boeing 747 on the lower deck. The small and intimate cabin feels airy and spacious because it does not have overhead bins and lacks completely enclosed suites like the ones you find on the A380s of Emirates and Etihad Airways.

The First Class cabin features 8 seats, with 3 seats on each side of the cabin and one pairs of seats in the center (row 3). The four seats on the side are ideal for solo travelers, while the two seats in the middle (row 3) are perfect for travel companions. A small wet bar (with water, Champagne, and orange juice) is located in front of the two center seats, which is used by the flight attendants to store the wine and small plates during the extensive meal service (more on that below). There are also several private lockers in the cabin’s front (each passenger is assigned one locker upon boarding).

The cabin’s clear lines and muted colors – soft yellow panels contrasting with dark brown seat covers – create a feel of understated luxury. The decor is not as opulent as on Emirates nor as refined as on Qatar Airways, but it feels warm, relaxing, and above all, very German. A small vase with a single red rose is attached to each seat wall, adding a classy touch to the soft and creamy colored space.

Click here for the seat map of Lufthansa’s Boeing 747-8.

4. FIRST CLASS SEAT (+ BEST & WORST SEATS)

As already mentioned, Lufthansa’s First Class seat doesn’t feature a closed suite design which is now standard for most First Class products. This was a well-balanced choice though of Lufthansa, based on customer feedback. While visually less striking and impressive as enclosed suites, I prefer an ‘open seat’ over an enclosed suite as I don’ like being ‘locked up’ for hours in a small, sometimes claustrophobic box. And Lufthansa’s ‘old’ First Class seat combines the best of both worlds, since you can raise a partition to transform the seat in a semi-suite with complete privacy if that’s your preferred seat configuration.

The seat is comfortable in all positions and features generous dimensions with a width of 31 inches (78 cm) and a pitch of 90 inches (230 cm). One arm rest holds the seat controls as well as the control for the privacy screen, while the other arm rest holds the handset for the inflight entertainment system, a USB port and two universal adapters.

The window side of each window seat (or the central side of the two middle seats) features two storage boxes, a cabinet with the inflight magazines and the safety briefing, and a small fixed table (for drinks & snacks); it also holds a very large tray table which need be pulled out for any use. In front of the seat is a large retractable ottoman, which can be positioned to create the ideal footrest and doubles as a storage box. A 17 inch entertainment screen is fixed above the ottoman, which is on the small side considering some airlines now offer 30 inch TV screens.

Upon request, the flight attendants turn the seat into a fully flat-bed with a length of 81 inches (205 cm). The bed is covered with a comfortable mattress topper and temperature-regulating duvet, and dressed with Fleuresse cotton sheets, a throw, and a thick pillow. The bed(ding) is superb and I was able to sleep for a couple of hours during the flight.

What are the best First Class seats on Lufthansa’s Boeing 747-8? Click here for the seat map of Lufthansa’s Boeing 747-8.

• Solo travelers should go fo the window seats, while companions should choose the two middle seats.

What are the worst First Class seats on Lufthansa’s Boeing 747-8?

• There are no bad seats in Lufthansa’s Boeing 747-8First Class cabin.

5. FIRST CLASS AMENITIES & BEDDING

Lufthansa’s First Class passengers receive the following amenities on longhaul flights:

• An amenity kit which is presented as a marine blue bag. The bag contains the essential items for longhaul travel (e.g. eye mask, ear plugs, a comb, shoe horn, toothbrush, and toothpaste) and Augustinus Bader toiletries (face cream and body cream)
• Superb bedding, including a mattress topper, temperature-regulating duvet, Fleuresse cotton sheets, a throw, and a thick pillow.
• Bose noise-cancelling headphones (collected by the crew prior to landing).
• Porsche Design-branded pajamas, with top and bottom separately packed.
• A pair of slippers.

6. FIRST CLASS MEALS

During this flight, a dinner was served (after takeoff) as well as a breakfast (90 minutes prior to landing)

I choose the following selection from the menu:

• Appetizer: caviar traditional garnishes
• Trio of starters:
  • Chili and lemon flavored prawn with lemon & olive oil dressing accompanied by tomato onion and coriander sambai
  • Grilled zucchini roll filled with goat cheese, moutbal and kalamate olive
  • Mixed field greens, bell pepper julienne, grilled asparagus, cocktail tomato and olive, presented with delicate dressing
• Main course: grilled beef filet enhanced by chimichurri, garlic and herb polenta, butternut pumkin and baby marrow
• Dessert Apple crumble tart

Two hours prior to touchdown, breakfast was served, which included:

• Fresh fruit, mixed berry compote with strawberry
• Muesli with yoghurt or milk
• Smoked salmon trout
• Peppered kassler and smoked beef
• Brie and cheddar cheese
• Scrambled eggs
• A selection of breads and rolls, croissant, Danish pastry

7. ENTERTAINMENT

Lufthansa’s Boeing 747 inflight entertainment is controlled by either touching the screen directly or by a handheld remote, but unfortunately, scrolling with the handset through the selection of movies and TV shows is very slow. The program itself has a dated layout, but nonetheless it offers a large choice with more than 100 films in up to eight different languages. Hollywood blockbusters, new German and European productions and films from Japan, China, India and many other countries cater for all tastes. There are also 200 TV programs available as well as a big choice of entertainment content for families and children. In addition, you can follow the latest news via the live TV channels CNN and Euronews, as well as sports highlights via Sports 24. The audio section features a large selection of CDs, audio books, playlists and podcasts from around the world. Bose noise-cancelling headphones are provided to guarantee the best sound quality. Lufthansa’s B747s are also equipped with a belly and nose cameras, whose broadcasts are directly streamed on the TVs.

8. ONBOARD INTERNET

In 2004, Lufthansa was the first airline to offer inflight internet to its passengers on international flights. What is pretty much the norm these days, was a ground breaking change at the time. Lufthansa offers onboard internet via Deutsche Telekom. Lufthansa’s First Class passengers get a voucher for complimentary WiFi.

9. OTHER INFLIGHT EXPERIENCES

# CREW: The two Lufthansa Fitst Class flight attendants on this particular flight were awesome, efficient and superfriendly. As I have mentioned before, I always feel safe when in Lufthansa’s experienced hands.

# LAVATORY: there are two lavatories for the First Class passengers, both of them located at the aft of the cabin. Both lavatories come with a window and are stocked with toiletries & shaving kits.

10. MY VERDICT

• Seat comfort (upright): 9/10
• Seat comfort (bed position): 10/10
• Privacy: 3/10
• Food (quality): 8/10
• Food (quantity): 8/10
• Inflight entertainment : 5
• WiFi: 9/10
• Service: 9/10
• Cabin design: 5/10
• Overall experience: good – 7/10

*** Follow me on Instagram, Youtube, X (Twitter) or Facebook for a daily moment of travel inspiration ***

The post Review: Lufthansa First Class Boeing 747 (Johannesburg to Frankfurt) appeared first on the Luxury Travel Expert.

Early July, I enjoyed one of my best holidays ever, an ultra-luxe safari in Botswana with Wilderness, Africa’s award-winning, leading eco-tourism company. My exact itinerary with Wilderness in Botswana can be found here (this site also allows you to book the same trip). You can read my trip reports here:

• Review: Lufthansa Boeing 747 Business Class (Frankfurt to Johannesburg)
• Review: Wilderness Jao Camp (Okavango Delta)
• Review: Wilderness Vumbura Plains (Okavango Delta)
• Review: Wilderness DumaTau (Linyanti Wildlife Reserve)
• Review: Lufthansa Boeing 747 First Class (Johannesburg to Frankfurt)

Today: Review of Lufthansa’s Boeing 747-8  Business Class (Frankfurt to Johannesburg)

Flying the Boeing 747 – dubbed the Queen of the Skies – is always an epic experience and Lufthansa is one of the last remaining airlines in the world that still flies this aircraft type, with 27 Boeing 747s in its fleet. The Boeing 747 has been a bestseller with airlines: between the first 747 flight on February 9th 1969 and the end of the 747 production line in 2022, Boeing has built 1,560 B747 aircraft. The Boeing 747-8 is the latest, quieter, more economical, and more environmentally friendly version of the famous aircraft type. The B47-8 features similar engines & cockpit technology as the Boeing 787 Dreamliner. It is also the world’s longest airplane with a fuselage length of 251 feet (77 m).

But while the Boeing 747 is a marvel of technology (I always feel privileged to fly in a 747, especially when seated on the upper deck), Lufthansa’s Business Class does not match the grandeur of its flagship aircraft. The cabin configuration (2-2-2 on the lower deck and 2-2 on the upper deck), the lack of privacy as well as the mediocre amenities are disappointing and lightyears behind the Business Class product offered by the carrier’s competitors. In fact, to the best of my knowledge, Lufthansa is the only flag carrier in the world that still offers a subpar layout in its Business Class where not all passengers have direct aisle access. The good news is that Lufthansa has now introduced a new Business Class seat and cabin layout – called Alegris – although the roll-out of the product is very slow.

Have you ever flown onboard the Boeing 747? If so, what was your experience? Leave a comment.

• Trip: Frankfurt (FRA) to Johannesburg (JNB)
• Airline: Lufthansa
• Aircraft type: Boeing 747-8
• Aircraft registration number: D-ABYP (built in 2014)
• On time departure: Yes (10:30 pm)
• On time arrival: Yes (8:30 am)
• Distance: 5400 miles (8690 km)
• Flight time: 10 hours
• Seat: 88K (upper deck)
• Class: Business Class

In this review (more information & photos below my YouTube video):

1. Cost of my ticket
2. Lounge
3. Business Class cabin
4. Business Class seat (+ best & worst seats)
5. Amenities & bedding
6. Meals
7. Entertainment
8. Onboard internet
9. Other inflight experiences
10. My verdict (score)

1. COST OF MY TICKET

I paid 2575 euros for my round trip Business Class ticket from Frankfurt (Germany) to Maun (Botswana) via Johannesburg (South Africa). The Frankfurt-Johannesburg leg was operated by a Lufthansa Boeing 747-8 while the connecting flight from Johannesburg to Maun was operated by an Airlink Embraer 135.

2. LOUNGE

Lufthansa operates a network of more than 12 lounges at Frankfurt, some of which I have reviewed in my previous trip reports:

• Review: Lufthansa First Class terminal
• Review: Lufthansa Business Class lounge near gate Z50 (terminal 1)
• Review: Lufthansa Business Class lounge near gates C14 & C15 (terminal 1)
• Review: Lufthansa Business Class lounge near gate B24

3. BUSINESS CLASS CABIN

Lufthansa’s Boeing 747-8 features 8 open First Class suites, 80 Business Class flat-bed seats with 180 degrees recline, 32 Premium Economy recliner seats, and 244 standard Economy Class seats. The 80 Business Class seats are spread over three cabins:

• The largest Business Class cabin is located on the lower deck (behind First Class) and features 6 rows of 36 seats, arranged in a 2-2-2 layout. I have previously published a trip report of my flight experience in this cabin, which you can read here.
• The smallest Business Class cabin is also located on the lower deck – separated from the larger Business Class cabin by a galley – and features only 2 rows of 12 seats, also arranged in a 2-2-2 layout.
• The upper deck features a third Business Class cabin with 8 rows of 32 seats, arranged in a 2-2 layout. Due to the 2-2 layout (contrary to the 2-2-2 layout on the lower deck), this cabin has a more intimate feel and is the best Business Class cabin. It almost feels a bit like flying in a private plane. The window seats here also have more storage space (with extra bins on the side) compared to the lower deck Business Class seats.

All three Business Class cabins have a clean and unremarkable yet very German-esque design, with white cabin walls and grey seat covers creating a neutral color palette. The only subtle colors you’ll see are the wooden panels between paired seats and the colorful pillows that are placed on the seats upon boarding.

All pairs of seats along the windows and in the cabin’s center are angled slightly towards one another. This might be great for couples but not for solo travelers, since the feet compartment is located right next to the one of your neighbor, and it is possible that your legs and feet occasionally touch the ones of your neighbor while resting or sleeping. Overall, all seats lack privacy, and there’s not even a divider or privacy screen between paired seats, which nowadays feels completely dated for a Business Class product.

Click here for the seat map of Lufthansa’s Boeing 747-8.

4. BUSINESS CLASS SEAT (+ BEST & WORST SEATS)

The Lufthansa Boeing 747-8 Business Class seat is quite comfortable in the upright position, with a pitch of 162 cm (64 inch) and a width of 52 cm (20,5 inch). A reading light is located next to the head rest. The center arm rest holds the seat controls, a handset for the inflight entertainment, and a fold-out tray table. The other armrest – either along the window or the aisle – can be lowered or raised (this allows for more comfort in the seat’s flatbed position).

Each seat is equipped with its own entertainment screen, whose position can be slightly adjusted according to the passenger’s need. A storage drawer is located below the TV screen, as well as a small footrest (ottoman) that becomes part of the seat when fully reclined. As mentioned above, paired seats share their ottomans, with a small divider in between (although not sufficient to prevent accidental feet cuddling with your neighbor).

At the push of a button, the seat reclines into a full lie flat-bed with a length of 78 inch (198 cm).

What are the best Business Class seats on Lufthansa’s Boeing 747-8?

• As mentioned above, the best seats are located on the upper deck. Due to the 2-2 layout (contrary to the 2-2-2 layout on the lower deck), this cabin has a more intimate feel. In addition, the window seats here also have more storage space (with extra bins on the side).

What are the worst Business Class seats on Lufthansa’s Boeing 747-8?

• The 2-2-2 Business Class layout does not make the cabin very attractive for solo travelers, since you will always end up sitting next to a stranger. And unfortunately, there is no privacy screen between adjoining seats.
• Window seats don’t offer direct aisle access.
• Passengers seated in the first row of all three cabins may be bothered by the noise of the galley and passengers going to or returning from the lavatories.
• I also suggest to avoid the last row of the lower deck Business Class, which is just in front of the Premium Economy bassinet seats.

Click here for the seat map of Lufthansa’s Boeing 747-8.

5. AMENITIES & BEDDING

Lufthansa’s Business Class passengers receive the following amenities on longhaul flights:

• An amenity kit, which is wrapped inside a reusable tote bag. The kit features the essential travel items (e.g. toothpaste, toothbrush, socks and a single breath mint) as well as some L’Occitane toiletries. To reduce waste, eye masks and ear plugs are not provided inside the bag but are available in the lavatories
• A comfortable, multi-colored pillow
• A warm, marine blue blanket
• AKG noise cancelling headphones (which are pretty effective in blocking out the cabin noise)
• A pajama top (but oddly, no trousers)

6. MEALS

During this flight, a dinner was served (after takeoff) as well as a breakfast (90 minutes prior to landing)

I choose the following selection from the menu:

• Starter: tenderloin of beef slices, served with oyster mushrooms, tomato and pumpkin
• Main course: steamed halibut with Champagne sauce, ratatouille and Ajvar flavored mashed potatoes
• Dessert: salted caramel tartlet with orange and chocolate soil

Dinner was ok and acceptable for a longhaul Business Class flight, although IMHO, Lufthansa needs to have some work done in its catering department to raise the bar of its food offering. It’s bizarre that Germany’s home carrier is so mediocre when it comes to its onboard food, while its daughter company Austrian offers some of the best meals in the sky.

Two hours prior to touchdown, a rather disappointing breakfast was served (on one tray). It comprised scrambled eggs with sweet potato stew and yoghurt with apricot & chia seeds.

7. ENTERTAINMENT

Lufthansa’s Boeing 747 inflight entertainment is controlled by either touching the screen directly or by a handheld remote, but unfortunately, scrolling with the handset through the selection of movies and TV shows is very slow. The program itself has a dated layout, but nonetheless it offers a large choice with more than 100 films in up to eight different languages. Hollywood blockbusters, new German and European productions and films from Japan, China, India and many other countries cater for all tastes. There are also 200 TV programs available as well as a big choice of entertainment content for families and children. In addition, you can follow the latest news via the live TV channels CNN and Euronews, as well as sports highlights via Sports 24. The audio section features a large selection of CDs, audio books, playlists and podcasts from around the world. Bose noise-cancelling headphones are provided to guarantee the best sound quality. Lufthansa’s B747s are also equipped with a belly and nose cameras, whose broadcasts are directly streamed on the TVs.

8. ONBOARD INTERNET

In 2004, Lufthansa was the first airline to offer inflight internet to its passengers on international flights. What is pretty much the norm these days, was a ground breaking change at the time. On this flight, there were several individual tariffs for using the internet service (called ‘FlyNet’).

9. OTHER INFLIGHT EXPERIENCES

# CREW: the Lufthansa flight attendants on this flight were professional, efficient and discrete.

# LAVATORY: there are seven lavatories for the Business Class passengers: four lavatories are located on the lower deck and three on the upper deck.

10. MY VERDICT

• Seat comfort (upright): 8/10
• Seat comfort (bed position): 7/10
• Privacy: 3/10
• Food (quality): 7/10
• Food (quantity): 7/10
• Inflight entertainment : 6
• WiFi: 9/10
• Service: 8/10
• Cabin design: 5/10
• Overall experience: mediocre – 6/10

*** Follow me on Instagram, Youtube, X (Twitter) or Facebook for a daily moment of travel inspiration ***

The post Review: Lufthansa Boeing 747 Business Class (Frankfurt to Johannesburg) appeared first on the Luxury Travel Expert.

I recently enjoyed a phenomenal holiday in the Maldives, where I stayed at the archipelago’s four most exclusive ultra-luxury resorts. You can read my reviews here:

• Review: Beond Airlines A319 Business Class from Zürich to the Maldives
• Review: One&Only Reethi Rah Maldives
• Review: Cheval Blanc Randheli Maldives 
• Review: Soneva Fushi
• Review: Soneva Jani
• Review: SO/Maldives
• Review: Etihad Airways B787 Business Class from Male to Abu Dhabi
• Review: Etihad Airways A380 First Class from Abu Dhabi to London (today)

Today: Etihad Airways A380 First Class (Abu Dhabi to London)

I recently flew with Etihad Airways from Male (Maldives) to London (United Kingdom) with a stopover in Etihad’s hub in Abu Dhabi (United Arab Emirates). That was not part of the original plan, since I was scheduled to fly out of the Maldives with Beond, the new all-premium airline flying to and from the Maldives. However, two weeks prior to my departure to the Maldives, I was informed by Beond that my flight from Male to Munich was cancelled (since Munich was downgraded from a permanent to a seasonal destination). I was only offered an (unacceptable) option to travel to Zürich instead, either two days prior to or after my originally scheduled travel date. Fortunately, I was able to book a last-minute award flight with Etihad instead (and Beond refunded the return flight).

The seven hours flight from Abu Dhabi to London was operated by Etihad Airways’ flagship plane, the double-decker Airbus A380. The carrier has six A380s in its fleet, deploying them on routes from Abu Dhabi to New York, London, Paris, and Singapore. Etihad Airways pushed luxury to a sky-high new level and revolutionized First Class with the introduction of the ‘Apartment’ concept on its A380 superjumbos in 2014. More than just a seat, the Apartment has a large leather armchair and separate bed. There is even space to walk around after closing the privacy doors. The overall experience was mind-blowing (and at least as good as compared to my last Etihad First Class flight, which took place prior to the pandemic).

Etihad Airways features in my top 10 list of the world’s best airlines for flying First Class.

Have you ever flown with Etihad Airways? If so, what was your experience? Leave a comment below.

• Trip: Abu Dhabi (AUH) to London (LHR)
• Airline: Etihad Airways
• Aircraft type: Airbus A380
• Aircraft registration number: A6-APG (delivered to Etihad in 2016)
• On time departure: Yes (2 am)
• On time arrival: Yes (6 pm)
• Miles: 3430 (5520 km)
• Flight time: 7 hours
• Seat: 3K
• Class: First Class

In this review (more information & photos below my YouTube clip):

1. Cost of my ticket
2. Etihad Airways lounge at Abu Dhabi Airport
3. First Class cabin
4. First Class seat (+ best & worst seats)
5. Amenities
6. Meals
7. Entertainment
8. Onboard internet
9. Onboard bar (‘The Lobby’)
10. First Class lavatory with shower
11. Service & cabin crew
12. My verdict (score)

1. COST OF MY TICKET

I paid this one-way ticket (Business Class from Male Abu Dhabi and First Class from Abu Dhabi to London) with miles & cash: $190 USD + 65,000 miles. The ticket was booked via American Airlines’ frequent flyer program AAdvantage (Etihad is a partner airline of American Airlines). Read my review of AAdvantage (with pros, cons, & tips) here.

ETIHAD AIRWAYS AIRBUS A380

2. ETIHAD AIRWAYS LOUNGE AT PARIS CDG AIRPORT

First Class passengers have access to Etihad’s exclusive First Class lounge, which is located on the top floor of the airline’s brand-new lounge complex in Terminal A of Abu Dhabi International Airport. I have previously published a separate review of this lounge (with dozens of photos), which you can read here.

ETIHAD FIRST CLASS LOUNGE

3. FIRST CLASS CABIN

The First Class cabin on Etihad’s Airbus A380 is located on the plane’s forward upper deck. The cabin has a genuinely residential feel and stylish decor, with a neutral color palette of soothing beige tones and some dark wood touches. Two beautifully crafted walls frame the aisle (which leads to the forward staircase) and hold the sliding entrance doors of the Apartments. Lighting patterns in the ceiling projects Arabian motifs on the walls and floor, creating a chic ambiance.

Etihad Airways’ A380 First Class cabin is one of the industry’s few single aisle cabins on a wide body aircraft. It features nine Apartments in total. There are five Apartments on the right side of the cabin (with two lavatories in the front), while the left side features only four Apartments. This asymmetry is explained by the fact that the missing 5th Apartment and lavatories on the left side of the cabin are replaced by The Residence. The latter is the world’s most exclusive airline ‘seat’ and features a private living room, separate en-suite shower room, and a bedroom with a double bed. You can read my review of The Residence here.

Click here for a seat map of Etihad Airways’ Airbus A380.

ETIHAD A380 FIRST CLASS CABIN

4. FIRST CLASS SEAT (+ BEST & WORST SEATS)

The A380 First Class cabin has nine Apartments in total: five with a rear-facing seat (1H, 3A, 3K, 5C & 5H) and four with a forward-facing seat (2C, 2H, 4A & 4K). The Apartments 3A, 4A, 3K and 4K have their seats located next to the window, while in the other Apartments, the seats are located closer to the aisle away from the window, making it more difficult to enjoy the views during the flight. Six of the Apartments (3A & 4A, 3K & 4K, and 1H & 2H) are interconnecting, with a divider that can be lowered to join rooms, which is perfect for couples or friends traveling together.

Each Apartment features a comfortable armchair and a separate Apartment-wide bench, both upholstered with fine Poltrona Frau leather. The comfortable recliner seat has a pitch of 80 inches (203 cm) and is 29.5 inches (75 cm) wide. It is equipped with in-seat massage and a pneumatic cushion control system.  The seat has two arm rests: one holds the bifold tray table, while the other holds the Apartment and inflight entertainment system controls. At the push of a button, you can change the position of the seat, raise or lower the window blinds, and control the light settings for a variety of lamps located within the Apartment.

Next to the seat is a large vanity unit with a lit make-up mirror. Below this cabinet a small storage box, a minibar (stocked with Coke, Sprite and water) and a drawer for blanket stowage.

In front of the seat is an Apartment-wide ottoman, which is multifunctional. It can be used as a footrest when watching TV, or it can be used as an additional seat for “buddy dining’. The bench can also be flattened out into a fully flat bed that is 80.5 inches (205 cm) long. The flight attendants provide luxurious turn-down service, and cover the bed with a decent mattress, duvet, cotton sheets and two pillows. Passengers traveling in one of the interconnecting Apartments can lower a divider to enjoy the comfort of a semi-double bed.

What are the best First Class seats on Etihad Airways’ A380? Click here for a seat map.

• Travel partners should select the interconnecting Apartments that can become one space when lowering a divider (3A & 4A, 3K & 4K, or 1H & 2H).
• If you like to look out of the window, choose one of the Apartments where the seat is located right next to the window (3A, 3K, 4A or 4K).

What are the worst First Class seats on Etihad Airways’A380?

• If you don’t like to be seated in a rear facing seat, avoid Apartments H1, 3A, 3K, 5C and 5 H.

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT

ETIHAD A380 FIRST CLASS APARTMENT: FLAT BED

ETIHAD A380 FIRST CLASS APARTMENT: FLAT BED

ETIHAD A380 FIRST CLASS APARTMENT: FLAT BED

ETIHAD A380 FIRST CLASS APARTMENT: FLAT BED

5. AMENITIES

During my First Class flight onboard Etihad Airways’ Airbus A380, I received the following amenities:

• A First Class amenity kit, designed by Italian luxury brand Acqua Di Parma. The kit was presented as a yellow pouch and contained socks, eyeshades, toothpaste, toothbrush and Acqua Di Parma skincare products (e.g. lipbalm, body lotion, and fragrance).
• High-quality pajamas and slippers designed by “A Friend Of Mine,” an Emirati fashion brand.
• Phitek branded noise-cancelling headphones; they were of great quality as they effectively suppressed cabin noise and engine drone.
• Sleeping amenities, which comprises a stylish blanket, quilted mattress, and two pillows (turn down service was provided upon request).

FYI, since I took this flight, Etihad has changed their onboard First Class amenities:

• Guests flying in First Class now get a Giorgio Armani and Etihad branded large folio bag – one of the largest amenity kits in the sky. Collectable in four colours, the bag can be used post-flight to carry documents, tablets or even a 13” laptop. The large folio bag comes packed with goodies from ESPA.
• First Class guests are also gifted bespoke Giorgio Armani and Etihad loungewear and slippers, presented in the large Giorgio Armani folio bag. The charcoal loungewear is soft to the touch, anti-wrinkle, and features a Henley neckline and bespoke tonal print inspired by the modern Abu Dhabi skyline, as well as matching trousers with pockets.

AMENITY KIT

AMENITY KIT

AMENITY KIT

AMENITY KIT

ETIHAD FIRST CLASS LOUNGEWEAR

ETIHAD FIRST CLASS LOUNGEWEAR

ETIHAD FIRST CLASS LOUNGEWEAR

ETIHAD FIRST CLASS LOUNGEWEAR

ETIHAD FIRST CLASS LOUNGEWEAR

BLANKET

NOISE-CANCELLING HEADPHONES

NOISE-CANCELLING HEADPHONES

6. MEALS

During this flight, a multi-course lunch was served after takeoff, although First Class passengers could also order other meals later in the flight. The stylish menu card featured a special grill section, available to Etihad’s First Class passengers only, with signature dishes prepared to order (e.g. black cod, beef tenderloin, and chicken breast) and a range of delicate sauces and sides.

I choose the following lunch selection from the menu:

• Signature Oscietra caviar service with traditional garnishes
• Starter: sweet potato & kale soup, with brazil nuts and crispy kale
• Intermezzo: grapefruit sorbet (palate cleanser)
• Main course: lamb Boukhari, served with Boukhari rice, fried onion, raisin, and smoked cardamom yoghurt
• Dessert: warm chocolate & vimto fondant, served with Laben ice cream, date batheeth crumb, berries

Prior to landing, I ordered one of the dishes from the grill menu: steak frites, fillet of beef, frites, tomatoes, béarnaise.

Food was ok and the fine bone chinaware, cutlery and crystal glassware completed the fine dining experience at 40,000 feet. That said, I was not blown away by what I was served, but maybe that’s because I was a bit unlucky with my meal choices. While I love Etihad Airways, I find their meals repetitively to be one of their weaker points and not as sophisticated as compared to the food served by its Asian competitors (e.g. Cathay Pacific, Eva Air, Singapore Airlines).

WELCOME DRINK DURING BOARDING

APERITIF

LUNCH

LUNCH

LUNCH

LUNCH: CAVIAR SERVICE

LUNCH: CAVIAR SERVICE

LUNCH: CAVIAR SERVICE

LUNCH: SOUP

LUNCH: SORBET

LUNCH: MAIN COURSE

LUNCH: DESSERT

PRE-ARRIVAL DINNER

PRE-ARRIVAL DINNER

PRE-ARRIVAL DINNER

PRE-ARRIVAL DINNER

7. ENTERTAINMENT

Each First Class Apartment has a swiveling 24-inch (60 cm) flat-screen, which can be tilted so passengers can still watch TV when they are lying in their bed. The inflight entertainment features hundreds of hours of on-demand entertainment, with more than 300 TV shows as well as more than 100 movies, ranging from blockbusters to timeless classics and representing all corners from the world (Hollywood, Arabic, European, Indian and Asian Cinemas). Etihad Airways’ inflight entertainment system also features live TV channels (e.g. BBC, CNN).

INFLIGHT ENTERTAINMENT

INFLIGHT ENTERTAINMENT

INFLIGHT ENTERTAINMENT

INFLIGHT ENTERTAINMENT

INFLIGHT ENTERTAINMENT

INFLIGHT ENTERTAINMENT

INFLIGHT ENTERTAINMENT

INFLIGHT ENTERTAINMENT

8. ONBOARD INTERNET

All of Etihad Airways’ A380s are equipped with WiFi, and First Class passengers get a voucher for complimentary WiFi.

INFLIGHT ENTERTAINMENT

WIFI VOUCHER

9. THE LOBBY

Etihad Airways has installed a lounge on the upper deck of the A380 between First and Business Class, designated ‘The Lobby’. The latter is an intimate space that is more resemblant of a lounge in a boutique hotel than an airplane cabin, and it is the perfect spot to relax or socialize with other passengers. It seats up to six guests and is fitted with seatbelts, power supply, connectivity ports, and a widescreen TV (so you can watch a live game or sporting event with other guests).

THE LOBBY (ONBOARD BAR)

THE LOBBY (ONBOARD BAR)

THE LOBBY (ONBOARD BAR)

10. LAVATORY

Etihad Airways’ First Class cabin on the A380 has two lavatories in the front. Both lavatories have a lovely design and are stocked with Acqua di Parma toiletries. One of the lavatories also features a fully equipped shower room. Each First Class passenger has access to 5 minutes of running water in the shower, although you can turn on and off the water supply as many time as you want.

LAVATORY WITH SHOWER

LAVATORY WITH SHOWER

LAVATORY WITH SHOWER

LAVATORY WITH SHOWER

LAVATORY WITH SHOWER

11. SERVICE & CABIN CREW

The international cabin crew on this flight was professional and friendly (e.g. addressing me by name and presenting themselves individually before take-off). All requests were dealt with promptly and cordially. On a side note, Etihad Airways’ cabin crew wears very stylish uniforms by Italian designer Ettore Bilotta. The chocolate-brown, purple and orange colors reflect the brand of Etihad Airways, which is headed by Australian James Hogan.

12. MY VERDICT

• Cabin design: 10/10
• Seat comfort (upright position): 9/10
• Seat comfort (bed position): 9/10
• Seat privacy: 10/10
• Food (quality):  9/10
• Food (quantity): 10/10
• Inflight entertainment : 9/10
• WiFi: 9/10
• Service: 10/10
• Amenities: 10/10
• Overall experience: exceptional: 9,5/10

*** Follow me on Instagram, Youtube, X (Twitter) or Facebook for a daily moment of travel inspiration ***

The post Review: Etihad Airways A380 First Class Apartment (Abu Dhabi to London) appeared first on the Luxury Travel Expert.

I recently enjoyed a phenomenal holiday in the Maldives, where I stayed at the archipelago’s four most exclusive ultra-luxury resorts. You can read my reviews here:

• Review: Beond Airlines A319 Business Class from Zürich to the Maldives
• Review: One&Only Reethi Rah Maldives
• Review: seaplane transfer to Cheval Blanc Randheli Maldives
• Review: Cheval Blanc Randheli Maldives 
• Review: Soneva Fushi
• Review: Soneva Jani
• Review: SO/Maldives
• Review: Etihad Airways B787 Business Class from Male to Abu Dhabi (today)
• Review: Etihad Airways A380 First Class from Abu Dhabi to London

Today: Review of Etihad Airways’ B787 Business Class (Male to Abu Dhabi flight)

I recently flew with Etihad Airways from Male (Maldives) to London (United Kingdom) with a stopover in Etihad’s hub in Abu Dhabi (United Arab Emirates). That was not part of the original plan, since I was scheduled to fly out of the Maldives with Beond, the new all-premium airline flying to and from the Maldives. However, two weeks prior to my departure to the Maldives, I was informed by Beond that my flight from Male to Munich was cancelled (since Munich was downgraded from a permanent to a seasonal destination). I was only offered an (unacceptable) option to travel to Zürich instead, either two days prior to or after my originally scheduled travel date. Fortunately, I was able to book a last-minute award flight with Etihad instead (and Beond refunded the return flight).

The four hour flight from Male to Abu Dhabi – in Business Class – was operated by an Etihad Airways Boeing 787-9 Dreamliner. Etihad Airways calls the Business class seat on its Boeing 787 a “Business Studio”, and it’s definitely one of the best Business Class products in the sky. The cabin has a unique dovetail design with forward and rear facing seats that creates a sense of space and freedom, with direct aisle access for all passengers and convenient storage spaces. The same seat & layout is also found on Etihad Airways’ Airbus A380, but unfortunately, the carrier’s A320 and B777 planes feature a far less glamorous Business Class product.

Have you ever flown with Etihad Airways? If so, what was your experience? Leave a comment below.

• Trip: Male (MLE) to Abu Dhabi (AUH)
• Airline: Etihad Airways
• Aircraft type: Boeing 787-9 Dreamliner
• Aircraft registration number: A6-BLM (built in 2017)
• On time departure: Yes (9 am)
• On time arrival: Yes (12 pm)
• Distance: 1880 miles (3030 km)
• Flight time: 4 hours
• Seat: 10K
• Class: Business Class

In this review (more information & photos below my Youtube clip & slideshow):

1. Cost of my ticket
2. Lounge
3. Business Class cabin
4. Business Class seat (+ best & worst seats)
5. Amenities & bedding
6. Meals
7. Entertainment
8. Onboard internet
9. Other inflight experiences
10. My verdict (score)

1. COST OF MY TICKET

I paid this one-way Business Class ticket from Male to London with miles & cash: $190 USD + 65,000 miles. The ticket was booked via American Airlines’ frequent flyer program AAdvantage (Etihad is a partner airline of American Airlines). Read my review of AAdvantage (with pros, cons, & tips) here.

2. LOUNGE

Velana International Airport is quite small and has only one Business Class lounge, located one floor above the main concourse. Called Leeli Lounge, the contract lounge is used by all airlines, including Etihad Airways. The lounge is essentially one large room, with plenty of seating areas, some of them equipped with in-seat power outlets. The lounge is quite dark (there isn’t much daylight) and the decor is rather unappealing, which is disappointing in a country that revolves around luxury travel. A buffet area with some dining tables is located close the lounge entrance and offers a selection of international food, including sandwiches, pastries, fruits, yoghurt, and some hot dishes. No alcohol is served inside the lounge because the Maldives is an Islamic country. Complimentary high-speed WiFi is offered to all lounge guests.

3. BUSINESS CLASS CABIN

Etihad Airways’ Boeing 787 Dreamliners come in different layouts:

• Most Boeing 787-9 aircraft feature 28 flat bed seats in one Business Class cabin and have no First Class (the plane that flew me from Male to Abu Dhabi was fitted in this layout)
• Some of Etihad’s Boeing 787-9 do feature a First Class cabin, with the 28 Business Class seats spread over two cabins: 8 seats in a small front cabin and 20 seats in a larger rear cabin.
• The carrier’s Boeing 787-10 variants don’t have First Class and are equipped with 32 Business Class seats in one large cabin.
• Etihad’s most recently delivered Boeing 787s have an upgraded Business Class product featuring suites with closing doors in a 1-2-1 layout.

All Business Class seats in Etihad’s ‘older’ Dreamliners are arranged in a staggered 1-2-1 layout. Seats in even-numbered rows face forward while those in odd-numbered rows face backward. The seats in the plane’s center section come in pairs: the seats in forward-facing rows are positioned right next to one another (perfect for couples), while backward facing center seats have significant separation and a small divider that adds an extra level of privacy. The single seats on the side also have an alternating pattern: forward-facing window seats are located in their own ‘cocoon’ (with the seat right next to the window and a console between the seat and the aisle) while rear-facing window seats are located closer to the aisle and considerably less private.

Etihad’s Boeing 787 Business Class cabin features a sophisticated, luxurious and refined decor. A neutral color palette of different beige tones is mixed with some gold and copper, reflecting the desert landscape of the United Arab Emirates.

For a seat map of the Etihad Airways’ Boeing 787-9, click here.

4. BUSINESS CLASS SEAT (+ BEST & WORST SEATS)

The Business Class “Studio” onboard Etihad Airways’ Boeing 787 is luxurious, comfortable and spacious. The seat is upholstered in a luxurious brown fabric and has a pitch of 73 inch (185 cm) and a wide of 22 inch (56 cm). One side of the seat features a regular armrest, while the other armrest doubles as a storage compartment, holding a bottle of water and the noise-cancelling headphones.

Next to the seat is a large console with side table. This console is either located on the aisle side of the seat (creating more privacy) or away from the aisle (in which case the seat is located directly along the aisle and considerably less private). The console holds a panel for the seat controls and the handset for the inflight entertainment. There’s another electronic control panel below the side table, with both panels controlling the seat recline, cushion firmness, dimming of the windows, and lighting within the studio. A sturdy tray table is stored inside the console and ejected by pulling a lever at the bottom of the tray.

In front of the seat is a 18.5-inch touchscreen TV. Below this TV is a spacious footrest with a small storage compartment underneath (to stow away shoes or a small bag). At the push of a button, the seat reclines into a fully flat bed of 190 cm (75 inches) long; the seat is quite comfortable in bed mode since the enclosed footwall under the TV is large enough to move around your legs and feet.

What are the best seats on Etihad’s B787-9s? Click here for a seat map.

• The paired center seats in forward-facing rows are positioned right next to one another and perfect for couples.
• Solo travelers should choose one of the forward-facing window seats, which are located in their own private cocoon.

What are the worst seats on Etihad’s B787-9s?

• All rear-facing seats are located closer to the aisle and considerably less private.
• The rear facing window seats in row 9 (9C & 9H) are missing a window and thus not recommended.
• Seats in the first and last row of the cabin are located closer the galley with some occasional noise disturbance.

5. AMENITIES & BEDDING

Business Class passengers received the following amenities on this flight:

• Noise-cancelling headphones for suppressing cabin noise and engine drone. The headphones can only be powered within an aircraft and cannot be taken home.
• Sleeping amenities comprising a stylish blanket and a rather small pillow.

Unfortunately, no amenity kits were distributed on this (rather short) flight.

6. MEALS

On this four hour flight, a three course lunch was offered shortly after takeoff. I choose the following selection from the menu:

• Aperitif, served with mixed nuts
• Starter: prawn salad, served with cucumber, mango salsa, almond and garlic chili oil
• Main course: fillet of beef, served with roasted potatoes, sautéed mushrooms, carrots, zucchini and green pepper jus
• Dessert: seasonal fresh fruit + chocolate mocha mousse cake

Food taste and presentation were great.

7. ENTERTAINMENT

Each Business Class “Studio” has a 18.5-inch touchscreen TV. The inflight entertainment (IFE) has an easy-to-use interface, that is controlled by touchscreen or handheld device. It features hundreds of hours of on-demand entertainment, with more than 300 TV shows as well as more than 100 movies, ranging from blockbusters to timeless classics and representing all corners from the world (Hollywood, Arabic, European, Indian and Asian Cinemas). Etihad Airways’ inflight entertainment system also features live TV channels (e.g. BBC, CNN), although live TV was not available during this flight.

8. ONBOARD INTERNET

Etihad Airways’ Boeing 787s are equipped with WiFi. A variety of plans are on offer, catering to both light browsing and more intense work. Guests of Etihad Airways’ frequent flyer program have access to free messaging.

9. OTHER INFLIGHT EXPERIENCES

# CREW: The international cabin crew on this flight was professional and friendly. All requests were dealt with promptly and cordially.

# CREW UNIFORM: Etihad Airways’ cabin crew wears very stylish uniforms by Italian designer Ettore Bilotta. The chocolate-brown, purple and orange colors reflect the brand of Etihad Airways, which is headed by Australian James Hogan.

# LAVATORY: Etihad Airways’ Business Class cabin on the B787 has two lavatories in the front, located directly behind the cockpit.

# VIEWS: We enjoyed clear skies from Male to Abu Dhabi, affording some great views.

10. MY VERDICT

• Cabin design: 9/10
• Seat comfort (upright position): 9/10
• Seat comfort (bed position): 9/10
• Seat privacy: 8/10
• Food (quality):  8/10
• Food (quantity): 8/10
• Inflight entertainment : 9/10
• WiFi: 9/10
• Service: 8/10
• Amenities: 6/10
• Overall experience: very good: 8,3/10

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The post Review: Etihad Airways B787 Dreamliner Business Class (Male to Abu Dhabi) appeared first on the Luxury Travel Expert.

Wednesday newsletters always feature a hotel or flight review.

I recently enjoyed a phenomenal holiday in the Maldives, where I stayed at the archipelago’s four most exclusive ultra-luxury resorts. You can read my reviews here:

• Review: Beond Airlines A319 Business Class from Zürich to the Maldives
• Review: One&Only Reethi Rah Maldives
• Review: Cheval Blanc Randheli Maldives
• Review: seaplane transfer to Soneva Fushi (today)
• Review: Soneva Fushi
• Review: Soneva Jani
• Review: Etihad Airways B787 Business Class from Male to Abu Dhabi
• Review: Etihad Airways A380 First Class from Abu Dhabi to London

Today: Review of the seaplane transfer to Soneva Fushi

Soneva Fushi – the Maldives’ first luxury castaway resort – is an unparalleled paradise of barefoot luxury, set in a sustainable ecosystem of lush jungle, pristine beaches and crystalline waters.  Located within the Baa Atoll UNESCO World Biosphere Reserve, the ultra-luxe resort inspires the imagination with 63 spacious beachfront and over water villas, ranging in size from one to nine bedrooms. At Soneva Fushi, nature’s resources are transformed into art at the Glass Studio, while The Den gives children the freedom to live their island dreams. Glorious days are spent stargazing at the Observatory, sampling organic delicacies, exploring the coral reef, and unwinding at the on-site Soneva Soul Spa. Soneva Fushi also offer the best dining in the entire Maldives.

There are three ways to get to Soneva Fushi:

• Most guests will arrive at Soneva Fushi by shared seaplane from Velana International Airport in Malé, a scenic journey which takes 30 minutes. There are two seaplane choices available: either the Soneva seaplane or the Manta Air seaplane. The Soneva seaplane is private and more comfortable, while the Manta Air seaplane carries slightly more passengers and may stop en-route at other destinations before arriving at Soneva Fushi.  The round trip seaplane transfer onboard the private Soneva seaplane costs $1,300 USD per adult and $650 USD per child.
• Guests can also take a domestic flight from Malé International Airport to Dharavandhoo Airport, followed by a 12-minute speedboat ride to Soneva Fushi. This round-trip wheeled plane transfer costs $600 USD per adult and $300 USD per child.
• The lucky few can arrive in style at Soneva Fushi with a private charter on Soneva’s own seaplane or a Manta Air seaplane. The CIP service is offered by the Velana International Airport and includes being met at the stairs of the aircraft and escorted through immigration to the lounge to wait for your onward transfer. A one way charter flight – including CIP service – costs $6,800 USD (for up to 14 persons).

Seaplane transfers are arranged by Soneva Fushi according to the arrival and departure details of the guests. Some notes:

• The seaplane journey is available during daylight hours only. The last seaplane flight departs at 17:00 (5 pm), so please ensure your international flight lands in Malé no later than 15:30 (3:30 pm).
• Unfortunately, it’s not possible to know upfront whether you will be transferred in a Soneva seaplane or in a Manta Air seaplane (the schedule depends on Manta Air, which also maintains the Soneva seaplanes).
• Guests who are flown to Soneva Fushi on the Manta Air seaplane (instead of the Soneva plane) will receive a resort credit as compensation, valued at $150 USD per person per voyage during peak season, and $100 USD per person per voyage during shoulder season. The resort credit can be redeemed against food and beverages, experiences and Soneva Soul treatments, excluding third parties and retail outlets.
• The CIP service cannot be arranged for the following airlines on departure due to the airline’s rules and regulations: Air France, Austrian Air, Lufthansa, Discover, and Edelweiss Air.

This is a review of the private Soneva seaplane transfer to Soneva Fushi. In this arcticle:

1. Airport & seaplane terminal
2. Soneva airport lounge
3. Soneva seaplane
4. Seaplane flight

To make it more ‘visual’, I’ve made a YouTube video documenting my transfer to Soneva Fushi, which you can watch below.

1. AIRPORT & SEAPLANE TERMINAL

Upon arrival at Velana International Airport, also known as Malé International Airport, and after passing immigration, guests are met by a Soneva host, who takes care of the luggage and provides assistance with the check-in at the Manta Air counters so secure the seaplane boarding passes. There are two seaplane operators in the Maldives: Manta Air is the newest airline while Trans Maldivian Airways (TMA) is the oldest air carrier in the country (and also the largest seaplane operator in the world). Some resorts work with TMA while others (such as Soneva) have contracts with Manta Air.

Once checked in for the seaplane transfer, the Soneva airport staff transfers guests by Tesla to the seaplane terminal, which is located on the other side of the airport’s perimeter. The drive to the seaplane terminal takes only 5 minutes. The seaplane terminal – the largest of its kind in the world – is designed to accommodate more than 100 seaplanes and operate 300 daily flights on average – rising to 600 during peak season – with the capacity to serve more than 6,000 tourists a day. The modern 4-story terminal includes new facilities, and 42 lounges of which all except two have been leased to resorts. The terminal’s sleek design reflects the turquoise and blue shades of the famed Maldivian lagoons.

2. SONEVA AIRPORT LOUNGE

At the seaplane terminal, Soneva operates its own airport lounge, which opened last year (2023). The beautiful lounge is decorated in Soneva’s signature eco-chic design – with splashes of grey and purple – and features plenty of seats and sofas. Facilities include a play room for children, an outdoor terrace (with views of the seaplane docks) as well as showers to refresh a little. Drinks, snacks and WiFi are provided on a complimentary basis, and one corner of the lounge features a small buffet with cheese, cold cuts, chocolates and ice cream (reminiscent of the cold rooms and ice cream & chocolate parlors at the resort).

3. SONEVA SEAPLANE

From the lounge, it’s a short stroll to the seaplane docks. As mentioned above, there are two seaplane choices available: either the Soneva seaplane or the Manta Air seaplane. The Soneva seaplane is private and more comfortable (seating 8 passengers in a VIP layout), while the Manta Air seaplane carries more passengers (15 in total) and may stop en-route at other destinations before arriving at Soneva Fushi. For my flight to the resort, Soneva used its private seaplane, which is fitted in a leather design, with four pairs of seats facing one another.

Each seaplane in the Maldives has a crew of two pilots and one flight attendant (alias luggage handler), all of them wearing shorts and operating the plane barefoot. Seats are not assigned, so the first ones on board can choose the best seats. There’s no door between the cockpit and the cabin, so you can observe the pilots’ activities when you are not distracted by the awesome views while flying over the atolls.  It can get quite hot in the cabin, although some fans cool down the temperature as soon as the seaplane leaves the docks. Also, the seaplane is really loud, and passengers are provided ear plugs for their comfort (as well as iPads with resort information). There are no toilets onboard.

4. FLIGHT

The flight from Male to Soneva Fushi takes around 30 minutes, although it may be 50 minutes in case a stop-over needs to made at another resort to drop-off other passengers. There’s no service onboard, and there’s not much to do, except for enjoying the phenomenal views as you fly over several atolls. For most people, thé iconic image of the Maldives is that of a deep blue ocean interspersed by tiny palm islands surrounded by ridiculously clear lagoons and sugar white beaches. The only way to see that breathtaking view of 50 shades of blue is from the air, and although you will catch a few glimpses of the islands from your plane upon landing or departure at Male airport, the best vantage point for the breathtaking panoramas is offered by the seaplanes that take guests to their resorts. Flying on board a seaplane in Maldives and admiring the picture-perfect archipelago from a bird’s eye perspective is one of the ultimate experiences that the destination has to offer.

At Soneva Fushi, the seaplane lands at short distance from the resort (as not to disturb the guests on the island and in the villas). Upon arrival, guests are taken by speedboat to the resort (a ride which only lasts 2 minutes) and welcomed by a fresh coconut drink and a cold towel. To be continued next week …

*** Follow me on Instagram, YouTube, X (Twitter) or Facebook for a daily moment of travel inspiration ***

The post Review: seaplane transfer to Soneva Fushi appeared first on the Luxury Travel Expert.

I recently enjoyed a phenomenal holiday in the Maldives, where I stayed at the archipelago’s four most exclusive ultra-luxury resorts. You can read my reviews here:

• Review: Beond Airlines A319 Business Class from Zürich to the Maldives
• Review: One&Only Reethi Rah Maldives
• Review: seaplane transfer to Cheval Blanc Randheli Maldives
• Review: Cheval Blanc Randheli Maldives
• Review: Soneva Fushi
• Review: Soneva Jani
• Review: Etihad Airways B787 Business Class from Male to Abu Dhabi
• Review: Etihad Airways A380 First Class from Abu Dhabi to London

Today: Review of the seaplane transfer to Cheval Blanc Randheli Maldives

Surrounded by pristine turquoise waters, Cheval Blanc Randheli is one of the Maldives’ most exclusive resorts. Located a 40 min seaplane flight north of Malé, the resort is set on a cluster of 5 islands, with 46 whitewashed villas taking palm-roofed cabana living to a new level. Designed by world-famous Belgian architect Jean-Michel Gathy, Cheval Blanc Randheli’s breathtaking design oozes sophistication, luxury and and style. Highlights include Guerlain-designed treatments on the Cheval Blanc Spa island and fine dining at Le 1947, which rivals international gastronomic restaurants. When it opened in 2013, Cheval Blanc Randheli was Louis Vuitton Moët Hennessy’s second hotel venture after establishing the renowned Cheval Blanc Courchevel in France. I’ll publish my review of Cheval Blanc Randheli next week.

There are three ways to get by seaplane to Cheval Blanc Randheli:

• Option one is a private seaplane transfers (with a 8 , 10 or 15 seater), which is charged at USD 15,040 + 10% service charge + 16% GST per seaplane return. The private seaplane transfer is the most luxurious and comfortable way to travel. There will be little waiting time as it is a direct transfer from Velana International Airport to the resort without any additional stops.
• Option two is a transfer on the shared Cheval Blanc seaplane (8-seater), which is charged at USD 1,910 per adult + 10% service charge + 16% GST (roundtrip). The Cheval Blanc Seaplane flies directly from Velana International Airport to the resort without any additional stops. The seaplane has a limited capacity of 8 seats only, ensuring that the 45 minute journey is comfortable and relaxing. The resort guarantees a minimal waiting time which will not exceed 2 hours.
• Option three is a transfer on a shared regular seaplane (15-seater), which is charged at USD 1,085 per adult + 10% service charge + 16% GST (roundtrip). The shared regular seaplane flies from Velana International Airport to the resort with 1 or 2 stops in other resorts along the way. With a capacity of 15 seats, the waiting time at the airport may last up to 3 hours, however, the resort does its best to minimize the waiting time as much as possible.

Seaplane transfers are arranged by the resort according to the arrival and departure details of the guests. The seaplane journey is available during daylight hours only.

• Arrival: Seaplane transfer can be arranged for international flights that arrive in Velana International Airport between 6 am and 3:30 pm . Guests arriving on an international flight landing after 3:30 pm will have to stay back in the capital city of Male’ or a nearby resort and catch the next day’s transfers.
• Departure: Seaplane transfer can be arranged for international flights that depart from Velana International Airport from 9 am onwards.
• Luggage: Each guest can carry 20kg of checked in luggage and 5kg hand luggage.
• There is only one Cheval Blanc Seaplane. The availability of this seaplane is based on several factors, i.e. preventive maintenance, first come, first serve basis, last minute private charter by a third party or any other unforeseen circumstance. If the Cheval Blanc Seaplane is unavailable for your arrival and/or departure, another equivalent VIP seaplane will be arranged without any effect on the price. If no VIP seaplane is available, the resort will book a regular shared seaplane transfer (15-seater) and apply the lower regular seaplane transfer price.

This is a review of my shared seaplane transfer to the resort onboard’s Cheval Blanc Randheli’s private seaplane. FYI, I had booked the regular shared seaplane transfer, but was ‘upgraded’ to the private seaplane on both the inbound and outbound flight. In this review:

1. Airport & seaplane terminal
2. Cheval Blanc airport lounge
3. Cheval Blanc seaplane
4. Seaplane flight

Below is my YouTube movie documenting my seaplane transfer to the ultraluxe resort.

1. AIRPORT & SEAPLANE TERMINAL

Upon arrival at Velana International Airport, also known as Malé International Airport, and after passing immigration, guests are met by a Cheval Blanc host, who takes care of the luggage and provides assistance with the check-in at the Trans Maldivian Airways (TMA) counters so secure the seaplane boarding passes. There are two seaplane operators in the Maldives: Manta Air is the newest airline while Trans Maldivian Airways (TMA) is the oldest air carrier in the country (and also the largest seaplane operator in the world). Some resorts work with TMA (such as Cheval Blanc Randheli Maldives) while others have contracts with Manta Air.

Once checked in for the seaplane transfer, the Cheval Blanc staff transfers guests by SUV to the seaplane terminal, which is located on the other side of the airport’s perimeter. The drive to the seaplane terminal takes only 5 minutes. The seaplane terminal – the largest of its kind in the world – is designed to accommodate more than 100 seaplanes and operate 300 daily flights on average – rising to 600 during peak season – with the capacity to serve more than 6,000 tourists a day. The modern 4-story terminal includes new facilities, and 42 lounges of which all except two have been leased to resorts. The terminal’s sleek design reflects the turquoise and blue shades of the famed Maldivian lagoons.

2. CHEVAL BLANC AIRPORT LOUNGE

At the seaplane terminal, Cheval Blanc Randheli operates its own airport lounge, which must be one of the most beautiful and luxurious airport lounges I’ve ever seen in the Maldives. A variety of high-end fragrances is on display at the lounge’s entrance, including fragrances from Dior and Guerlain (both brands belong to LVMH’s portfolio). The lounge’s main area features several sitting areas, some of them separated by curtains to provide an extra level of privacy. Other facilities include a play room for children, privacy rooms (for celebrities & VIP guests), an outdoor terrace (with views of the seaplane docks) as well as showers to refresh a little. Drinks, snacks and WiFi are provided on a complimentary basis. The lounge’s interior reflects the design of the main resort, featuring a distinctly French interpretation of tropical living with Cheval Blanc Randheli’s signature yellow and grey colors.

3. CHEVAL BLANC SEAPLANE

From the lounge, it’s a short stroll to the seaplane docks. As mentioned above, there are two seaplane choices available: either the Cheval Blanc private seaplane or the TMA seaplane. The Cheval Blanc seaplane is private and more comfortable (seating 8 passengers in a VIP layout), while the TMA seaplane carries more passengers (15 in total) and may stop en-route at other destinations before arriving at Velaa Private Island. For my flight to the resort, Cheval Blanc used its private seaplane, which is fitted in a leather design, with two pairs of seats facing one another and four regular forward facing seats.

4. FLIGHT

The flight from Male to Cheval Blanc Randheli takes 40 minutes, although it may be 10 minutes longer in case a stop-over needs to made at another resort to drop-off other passengers. There’s no service onboard, and there’s not much to do, except for enjoying the phenomenal views as you fly over several atolls. For most people, thé iconic image of the Maldives is that of a deep blue ocean interspersed by tiny palm islands surrounded by ridiculously clear lagoons and sugar white beaches. The only way to see that breathtaking view of 50 shades of blue is from the air, and although you will catch a few glimpses of the islands from your plane upon landing or departure at Male airport, the best vantage point for the breathtaking panoramas is offered by the seaplanes that take guests to their resorts. Flying on board a seaplane in Maldives and admiring the picture-perfect archipelago from a bird’s eye perspective is one of the ultimate experiences that the destination has to offer.

To be continued next week with my full review of Cheval Blanc Randheli …

*** Follow me on Instagram, YouTube, X (Twitter) or Facebook for a daily moment of travel inspiration ***

The post Review: seaplane transfer to Cheval Blanc Randheli Maldives appeared first on the Luxury Travel Expert.

A few weeks ago, I enjoyed a relaxing holiday in the Riviera Maya, Mexico, where I stayed at the area’s top three luxury resorts. You can read my trip reports here:

• Review: Condor A330neo Business Class from Frankfurt to Cancun
• Review: Maroma, a Belmond Hotel, Riviera Maya
• Review: The St Regis Kanai Resort, Riviera Maya
• Review: Rosewood Mayakoba, Riviera Maya
• Review: Condor A330neo Business Class (Prime Seat) from Cancun to Frankfurt (today)

Today: Condor A330neo Business Class (Prime Seat) from Cancun to Frankfurt 

I recently flew in Business Class onboard a brand-new Condor Airbus A330-900neo (A330neo) from Cancun (Mexico) to Frankfurt (Germany). Condor – one of world’s largest leisure airlines – recently replaced its aging Boeing 767 fleet by brand-new, state-of-the-art Airbus A330neo aircraft. These planes feature a terrific new Business Class cabin with 30 seats a 1-2-1 staggered layout.  The four seats in the cabin’s front row are marketed as Prime Seats since they offer even more space, a bigger bed, a “visitor” seat, and an extra-large 24 inch 4K screen. Prime Seats – or Business Class “Plus” – are not only significantly larger than the other seats, they also come with a some extra amenities such as pajamas, a premium amenity kit, a sweet & savory snack basket, and a free internet package for unlimited text messaging.

For my Condor A330neo flight from Cancun to Frankfurt, I was able to snatch a Prime Seat. Reserving one of the Prime Seats comes with an extra fee; it can be booked by passengers with a Business Class ticket from an additional EUR 200 (approximately $214 USD), although the pricing varies per route.

Have you ever flown in Condor’s Airbus A330neo? If so, what was your experience? Leave a comment.

• Trip: Cancun (CUN) to Frankfurt (FRA)
• Airline: Condor
• Aircraft type: Airbus A330-900neo
• Aircraft registration number: D-ANRA (delivered to Condor in 2022)
• On time departure: 8 pm (no; one hour late)
• On time arrival: 11 am am (no; one hour late)
• Miles: 5340 miles (8590 km)
• Flight time: 10 hours
• Seat: 2A
• Class: Business Class

In this review (more information & photos below my YouTube video):

1. Lounge at Cancun International Airport
2. Condor A330-900neo
3. Business Class cabin
4. Business Class Prime Seat
5. Amenities & bedding
6. Meals
7. Entertainment
8. Onboard internet
9. Other inflight experiences
10. My verdict (score)

1. LOUNGE AT CANCUN INTERNATIONAL AIRPORT

Cancun is the largest airport in Mexico and Latin America in terms of international passengers. Last year, the airport handled 32,750,411 passengers. The airport comprises several terminals and lounges. Condor’s Business Class passengers have access  to the Plaza Premium Lounge, which is located one floor below the main concourse of the international terminal. The lounge is a third party lounge and also known as the Mera lounge.

The comfortable lounge features a contemporary and elegant decor, with separate areas for lounging and dining (there are no windows though). A self-serve buffet at the center of the lounge offers a selection of sandwiches, snacks, juices,  coffee, soft drinks and several hot entrée selections. There’s also a stylish bar at the far end of the lounge. During times of high occupancy, which was the case during my visit at the lounge, it may be a challenge though to find an available seat.

The lounge is close to the gate which is used by Condor for its flight to Frankfurt.

2. CONDOR A330-900NEO

Over a time span of less than two years, Condor phased out a total of 16 B767 aircraft and successively replaced them with 16 brand-new A330-900neo aircraft.  The A330neo features Airbus’ award-winning Airspace cabin, providing passengers with a high level of comfort, ambience and design. This includes offering more personal space, larger overhead bins, a new lighting system, and the ability to offer the latest in-flight entertainment systems and full connectivity.

All Condor Airbus A330neo aircraft feature a remarkable striped livery, which is inspired by parasols, bath towels and beach chairs, matching Condor’s reputation as a unique leisure airline. The stripes come in five colors – yellow, red, blue, green and beige – which the airline says “stand for the facets of the diversity of Condor’s guests, employees and the multitude of opportunities to discover the world with Condor”. The fuselage also features the carrier’s name in lower case, while the aircraft tailfin is painted with a refreshed version of the Condor signet.

Condor’s A330neo features 216 seats in Economy Class, 64 seats in Premium Economy Class and 30 seats in Business Class (including 4 Prime Seats).

3. BUSINESS CLASS CABIN

Condor’s A330neo aircraft feature 30 lie-flat Business Class seats, which are all located in one cabin in the plane’s front section. The seats are arranged in a staggered 1-2-1 layout with direct aisle access for all passengers. The staggered configuration means that the footwell of each seat is to the side of the seat in front, so it minimizes the pitch required for each seat.

The center of the cabin features 8 rows of paired seats, perfects for couples or friends traveling together, while the Business Class seats on the side along the windows are spread over 7 rows. All Business Class seats feature the same dimensions, but they do differ in terms of privacy and space offered:

• The window seats in the even numbered rows are closer to the windows, since they have their console on the aisle side. These are the best seats since it’s easier to look outside the window and they feel more private (as you are sheltered a bit from the aisle).
• The window seats in the odd numbered rows are closer to the aisle (with their console on the window side). These seats feel a bit less private and it’s a bit tougher to look outside the windows, but they’re still an excellent choice.
• The seats in the center of the plane are paired seats, alternating between ‘honeymoon’ seats (seats next to each other, with their consoles on the aisle side) and seats separated by their consoles. The latter might be less ideal for couples traveling together since you have to lean over a bit to talk to each other.
• The four Business Class seats in the front row of the cabin (2A, 1E, 1F, and 2K) offer even more space, a bigger bed, a “visitor” seat, an extra-large 24 inch 4K screen, and other exclusive benefits. Since they do offer an even further elevated travel experience, they are called Prime Seats and they can be reserved by Business Class passengers for an extra fee while selecting a seat online.

The color concept of Condor’s A330neo Business Class cabin is marina blue throughout, which compliments the dark wood seat panels and leather upholstering. Condor’s signature striped design theme continues within the cabin, with striped seat covers as well as a striped bulkhead wall, prominently displaying the gold-colored Condor logo. The sophisticated color palette, the striped design elements, as well as the Airbus A330neo’s mood lighting features (which includes a rainbow scheme) creates a chic onboard ambience.

4. BUSINESS CLASS PRIME SEAT

Condor’s Business Class Prime Seat is a customized version of Safran’s Skylounge Core product and has a width of 48 cm (19 inches). The seat itself does not differ from the other Business Class seats in the cabin. One side of the seat features a console comprised of a small storage area, a reading light, a headset hanger, and a cocktail table. Around the cocktail table are three charging outlets, including USB-A, USB-C, and AC, as well as a handset for the inflight entertainment. The seat controls – which are easy to use – are also located on this side of the seat, on a backlit control panel inside the armrest.

What sets the Prime Seat apart from the other Business Class seats in the Condor A330neo cabin is the vast amount of space it offers:

• The Prime Seat has an incredible pitch of 79 inches (2 m). In comparison, the other Business Class seats have a pitch of 44 inches or 112 cm.
• The Prime Seat has a huge ottoman (footrest) which can double as an extra seat, allowing face-to-face dining with a travel buddy.
• In front of the seat is  24 inches 4K monitor, which is much larger compared to the 17 inches 4K monitors at the other Business Class seats.
• The Prime Seat’s tray table is located on the side of the suite instead of being placed directly under the TV (which is the case at the other Business Class seats).
• The Prime Seat has a storage compartment next to the foortest, which you won’t find in other seats.

The only possible downside of the Prime Seat is their location in the cabin’s front row and thus, their proximity to the galley and lavatory (although I didn’t experience any issues during my flight).

What are the best Business Class seats onboard Condor’s A330neo?

• The best seats are the Prime Seats in the front row (sine they offer more space, a bigger bed, a “visitor” seat, an extra-large 24 inch 4K screen), but these seats can only be reserved by paying an extra fee.
• The best seats for solo travelers are the ‘true’ window seats in rows 2, 4, 6 & 8.
• The best seats for travel partners are the honeymoon seats in the plane’s center (rows 1, 3, 5 & 7).

What are the worst Business Class seats onboard Condor’s A330neo?

• The seats in rows 1 and 8 are located close to the galley, which may be bothersome to some passengers (because of more noise and light in this area).
• The solo window seats in rows 3, 5 and 7 are closer the aisle (since they have their console on the window side) and therefore do not feel very private.
• The paired center seats in rows 2, 4 and 5 are closer to the aisle (with their consoles in between them), which might be less ideal for travel companions.

Click here for a seat map of Condor’s Airbus A330-900neo aircraft.

5. AMENITIES & BEDDING

Passengers traveling in Business Class onboard one of Condor’s long-haul flights receive the following amenities:

• Condor’s Business Class amenity kit is presented as a cardboard bag and mainly consist of sustainable materials, such as socks made from 100 percent recycled PET, earplugs in a paper package, and a viscose sleep mask based on bamboo fibers. The kit also includes toothpaste and a bamboo toothbrush with nylon bristles, lip balm and and a facial moisturizer.
• On all long-haul flights operated with the new Airbus A330neo, a mattress topper is available for even more lying comfort. This consists of a seven-layer system and was specially developed for the seats in the new Condor Business Class.
  
• A fluffy pillow.
• A high-quality 78 inches (2m) long, 51 inches (85 cm) wide blanket.
• A pair of striped slippers.
• Noise-cancelling headphones are provided; the seats are also equipped with bluetooth audio, so passengers can also use their own headphones.

Passengers in one of Condor’s Prime Seats also get some extra goodies, including:

• A premium inflight amenity kit featuring Rituals skincare products and toiletries.
• Comfortable 100% cotton navy coloured Condor pyjamas with striped accents.
•  A sweet and savory snack basket, containing Haribo gummy bears, peanut M&Ms, Pringles, chocolate crackers, and salted caramel popcorn.

6. MEALS

During the overnight flight from Cancun to Frankfurt, two meals were served: a dinner after takeoff and a continental breakfast about two hours prior to landing. All meals tasted excellent, were nicely presented (especially the starter), and features decent food portions.

For dinner, I choose the following selection from the menu:

• Duo of starters:
  • Sautéed Cajun style king prawns, grilled scallop, tomato salsa
  • Chicken skewers, red peppers, cherry tomatoes, marinated roast beef
  • Both starters were served with iceberg lettuce, jicama, carrot, cucumber, tomatoes, balsamic dressing
• Main course: salmon filet, lemon sauce, grilled eggplants, zucchini, tomatoes, potato-carrot gratin
• Cheese selection: Schönegrunder mountain cheese, farmer’s gouda, Cheddar cheese
• Dessert: chocolate mousse, strawberry vanilla sauce

Breakfast was served priot to landing and comprised fresh fruits, Black Forest ham, Italian salami, butter cheese, and an omelet with fresh parlsey (boiled eggs were offered as well).

7. ENTERTAINMENT

Condor offers an extensive in-flight entertainment selection, which can be navigated by remote control or by directly touching the 4K monitor. The program includes 250 movies and 160 series, which are displayed on a high quality 4K personal screens. The seat’s Bluetooth function allows the usage of personal wireless headphones.

8. ONBOARD INTERNET

Condor offers high-speed broadband internet on its Airbus A330neo aircraft. Two packages are available for purchase:

• With FlyConnect Chat (7 euros), you can send text messages via your smartphone or tablet throughout the flight with no time limit.
• With FlyConnect Surf (20 euro), you can surf online, send text messages, get up-to-date with your e-mails, stream music and use your VPN client throughout your flight with no time limit (max 1200 kbps).

The Prime Seat comes with a free internet package for unlimited text messaging.

9. OTHER INFLIGHT EXPERIENCES

# CREW: the Condor cabin crew on this flight was courteous, friendly and efficient. The service was warm and personal, attentive but not intrusive.

# LAVATORY: there are two lavatories, one at the front and one at the rear of the Business Class cabin, enough for 30 seats. The lavatories are stocked with Korres amenities and feature walls decorated with beige and white stripes.

10. MY VERDICT

• Cabin design: 9/10
• Seat comfort (upright): 8/10
• Seat comfort (bed position): 8/10
• Seat privacy: 8/10
• Food (quality): 8/10
• Food (quantity): 9/10
• Amenities: 8/10
• Inflight entertainment : 9/10
• WiFi: 9/10
• Service: 9/10
• Overall experience: very good 8.5/10

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The post Review: Condor A330neo Business Class Prime Seat (Cancun to Frankfurt) appeared first on the Luxury Travel Expert.

A few weeks ago, I enjoyed a relaxing holiday in the Riviera Maya, Mexico, where I stayed at the area’s top three luxury resorts. You can read my trip reports here:

• Review: Condor A330neo Business Class from Frankfurt to Cancun (today)
• Review: Maroma, a Belmond Hotel, Riviera Maya
• Review: The St Regis Kanai Resort, Riviera Maya
• Review: Rosewood Mayakoba, Riviera Maya
• Review: Condor A330neo Business Class (Prime Seat) from Cancun to Frankfurt

Today: Review of Condor’s A330neo Business Class (Frankfurt to Cancun)

I recently flew in Business Class onboard a brand-new Condor Airbus A330-900neo (A330neo) from Frankfurt (Germany) to Cancun (Mexico). Based in Germany (with Frankfurt as a hub), Condor is one of world’s largest leisure airlines. The airline was founded in 1955 as “Deutsche Flugdienst GmbH” and was a wholly-owned subsidiary of Lufthansa from 1960–2000. In 2000, the Condor shares held by Lufthansa were gradually acquired by the Thomas Cook Group. Condor managed to survive the collapse of Thomas Cook in 2019 and has been flying as a successful independent carrier since then.

Condor recently replaced its aging Boeing 767 fleet by brand-new, state-of-the-art Airbus A330neo aircraft, hereby introducing a new brand identity and a new excellent Business Class product with a 1-2-1 staggered layout. My experience during my Condor flight from Frankfurt to Cancun was excellent, with a visually appealing cabin, great Business Class seat, delicious food and an enthusiastic crew. Condor has upped the flying game by offering an elevated Business Class product and now outshines its former mother company Lufthansa (which has to catch up to compete head-to-head with them).

Have you ever flown in Condor’s new Business Class onboard the Airbus A330neo? If so, what was your experience? Leave a comment.

• Trip: Frankfurt (FRA) to Cancun (CUN
• Airline: Condor
• Aircraft type: Airbus A330-900neo
• Aircraft registration number: D-ANRF (delivered to Condor in 2023)
• On time departure:11 am (yes)
• On time arrival: 6 pm am (yes)
• Miles: 5340 miles (8590 km)
• Flight time: 11 hours
• Seat: 8A
• Class: Business Class

In this review (more information & photos below my YouTube video):

1. Lounge at Frankfurt Airport
2. Condor A330-900neo
3. Business Class cabin
4. Business Class seat (+ best & worst seats)
5. Amenities & bedding
6. Meals
7. Entertainment
8. Onboard internet
9. Other inflight experiences
10. My verdict (score)

1. LOUNGE AT FRANKFURT AIRPORT

Currently, Condor doesn’t have its own lounge at Frankfurt International Airport – its home airport. Instead, Condor’s Business Class passengers have access to the Lufthansa lounges which are located all over Frankfurt Airport. It’s kind of weird and ironical how Condor sends its Business Class passengers to the lounges of its biggest competitor. However, I assume that Condor will create a new ground experience at Frankfurt in the coming years, offering a lounge product that matches its recent rebranding and that really sets its apart from the rather mediocre Lufthansa experience.

Prior to my flight to Cancun, I made use of the Lufthansa Business Class lounge near gate B24 in Terminal 1 (non-Schengen area), which is close to the Condor boarding gates. The lounge is located up a spiral staircase, one floor above the terminal’s main concourse. Boarding passes are checked by a security point at the bottom of the staircase. The lounge itself is quite large and has the size of a donut: the food stations are placed at the center of the donut while the seating areas make up the outside of the donut. The far end of the lounge features feature a large space with high tables (equipped with power outlets) and small work cubicles.

The lounge, with its neutral color palette, has a contemporary decor, and offers a combination of designer seats and more comfortable loungers. Large floor-to-ceiling windows allow for plenty of daylight but there is no view to speak of, since there is another building between the windows and the tarmac.

I visited the lounge during the morning hours, and the food offerings were quite decent. The buffet offered plenty of cold and hot items, such as salads, sandwiches, broccoli cream soup and scrambled eggs to name a few.  In addition, some Lufthansa staffers walked through the lounge with trolleys and handed out small bites (e.g. Wiener schnitzels) to guests, a highly appreciated gesture. Wine offerings were limited, although there was not shortage of other alcoholic drinks, including German beers.

2. CONDOR A330-900NEO

Over a time span of less than two years, Condor phased out a total of 16 B767 aircraft and successively replaced them with 16 brand-new A330-900neo aircraft.  The A330neo features Airbus’ award-winning Airspace cabin, providing passengers with a high level of comfort, ambience and design. This includes offering more personal space, larger overhead bins, a new lighting system, and the ability to offer the latest in-flight entertainment systems and full connectivity.

All Condor Airbus A330neo aircraft feature a remarkable striped livery, which is inspired by parasols, bath towels and beach chairs, matching Condor’s reputation as a unique leisure airline. The stripes come in five colors – yellow, red, blue, green and beige – which the airline says “stand for the facets of the diversity of Condor’s guests, employees and the multitude of opportunities to discover the world with Condor”. The fuselage also features the carrier’s name in lower case, while the aircraft tailfin is painted with a refreshed version of the Condor signet.

Condor’s A330neo aircraft feature 310 seats in Economy Class (216), Premium Economy Class (64) and Business Class (26 seats + 4 Prime Seats).

3. BUSINESS CLASS CABIN

Condor’s A330neo aircraft feature 30 lie-flat Business Class seats, which are all located in one cabin in the plane’s front section. The seats are arranged in a staggered 1-2-1 layout with direct aisle access for all passengers. The staggered configuration means that the footwell of each seat is to the side of the seat in front, so it minimizes the pitch required for each seat.

The center of the cabin features 8 rows of paired seats, perfects for couples or friends traveling together, while the Business Class seats on the side along the windows are spread over 7 rows and the best choice for solo travelers.  The window seats in the even numbered rows are closer to the windows since they have their console on the aisle side, while the window seats in the odd numbered rows are closer to the aisle since they have their console on the window side.

The four Business Class seats in the front row of the cabin (2A, 1E, 1F, and 2K) offer even more space, a bigger bed, a “visitor” seat, an extra-large 24 inch 4K screen, and other exclusive benefits. Since they do offer an even further elevated travel experience, they are called Prime Seats. Reserving one of the premium seats comes with an extra fee: a Prime Seat can be booked by passengers with a Business Class ticket from an additional EUR 200 (approximately $214 USD) per route. I was seated in a Prime Seat on the return journey (Cancun to Frankfurt) and you can read my review of the Prime Seat here.

The color concept of the Business Class cabin is marina blue throughout, which compliments the dark wood seat panels and leather upholstering. Condor’s signature striped design theme continues within the cabin, with striped seat covers as well as a striped bulkhead wall, prominently displaying the gold-colored Condor logo. The sophisticated color palette, the striped design elements, as well as the Airbus A330neo’s mood lighting features (which includes a rainbow scheme) creates an upscale ambience.

4. BUSINESS CLASS SEAT (+ BEST & WORST SEATS)

Condor’s Business Class seat is a customized version of Safran’s Skylounge Core product and has a pitch of 44 inches (112 cm) and a width of 48 cm (19 inches).

One side of the seat features a console comprised of a small storage area, a reading light, a headset hanger, and a cocktail table. Around the cocktail table are three charging outlets, including USB-A, USB-C, and AC, as well as a handset for the inflight entertainment. The seat controls – which are easy to use – are also located on this side of the seat, on a backlit control panel inside the armrest.

In front of the seat is a 17 inches 4K monitor, which can be navigated via a touch screen or remote control (more on that below). The tray table is placed directly under the TV, and released upon the touch of a large button. Below the TV is a tapered footwell, which becomes part of the flat bed when the seat is fully reclined; the full-flat bed has length of 79 inches (2 m). As I mentioned earlier, the four seats in the front row (Premium Seats) have an extra-large 24 inch 4K monitor as well as more bed space.

One of the seat’s few negatives is its lack of storage, except for a small unsecured space under the footwell and a small storage box in the console.

What are the best Business Class seats on Condor’s A330neo?

• The best seats are the Premium Seats in the front row (sine they offer more space, a bigger bed, a “visitor” seat, an extra-large 24 inch 4K screen), but these seats can only be reserved by paying an extra fee.
• The best seats for solo travelers are the ‘true’ window seats in rows 2, 4, 6 and 8.
• The best seats for travel partners are the paired seats in the planes’ center.

What are the worst Business Class seats on Condor’s A330neo?

• The seats in rows 1 and 8 are located close to the galley, which may be bothersome to some passengers (because of more noise and light in this area).
• The solo window seats in rows 3, 5 and 7 are closer the aisle (since they have their console on the window side) and therefore do not feel very private.

Click here for a seat map of Condor’s Airbus A330-900neo aircraft.

5. AMENITIES & BEDDING

Passengers traveling in Business Class onboard one of Condor’s long-haul flights receive the following amenities:

• Condor’s Business Class amenity kit is presented as a cardboard container and mainly consist of sustainable materials, such as socks made from 100 percent recycled PET, earplugs in a paper package, and a viscose sleep mask based on bamboo fibers. The kit also includes toothpaste and a bamboo toothbrush with nylon bristles, lip balm and and a facial moisturizer.
• On all long-haul flights operated with the new Airbus A330neo, a mattress topper is available for even more lying comfort. This consists of a seven-layer system and was specially developed for the seats in the new Condor Business Class.
  
• A fluffy pillow.
• A high-quality 78 inches (2m) long, 51 inches (85 cm) wide blanket.
• A pair of striped slippers.
• Noise-cancelling headphones are provided; the seats are also equipped with bluetooth audio, so passengers can also use their own headphones.
• Passengers in the Prime Seats get some extra goodies, such as pajamas and a welcome snack basket (containing Haribo gummy bears, peanut M&Ms, Pringles, chocolate crackers, and salted caramel popcorn).

6. MEALS

During the flight, two meals were served: a lunch after takeoff and a light dinner about two hours prior to landing. All meals tasted excellent, were nicely presented (especially the starter), and were comprised of decent portions. An unexpected highlight was the ultra-cute airplane-shaped salt & pepper shaker, which was offered with the starter.

For lunch, I choose the following selection from the menu:

• An aperitif (drink of choice), served with warm nuts and a bag of Italian crackers.
• Duo of starter: roast beef with lemon pepper, porcini mushroom tiramisu, herbed mayonnaise + Norwegian Ikarimi salmon pickled with wild blueberries, couscous salad. The starter was served with bread, bell pepper cream cheese dip, and a baby green salad with tomato, cucumber, cream herbs dressing.
• Main course: braised beef, parmesan potatoes, brasserie vegetables, truffle jus.
• Mölltaler mountain cheese: Fourse d’Ambert blue cheese, farmer gouda with red pesto
• Dessert: Gianduja chocolate tartlet

During the flight, several salty and sweet snacks were available in the galley, and an ice-cream was also served mid-flight (when we reached the shores of Canada).

A light dinner was offered two hours prior to arrival, and consisted of a salad, chicken Thai curry, and cheesecake.

7. ENTERTAINMENT

Condor offers an extensive in-flight entertainment selection, which can be navigated by remote control or by directly touching the screen. The program includes 250 movies and 160 series, which are displayed on a high quality 4K personal screens. The seat’s Bluetooth function allows the usage of personal wireless headphones.

8. ONBOARD INTERNET

Condor offers high-speed broadband internet on its Airbus A330neo aircraft. Two packages are available for purchase:

• With FlyConnect Chat (7 euros), you can send text messages via your smartphone or tablet throughout the flight with no time limit.
• With FlyConnect Surf (20 euro), you can surf online, send text messages, get up-to-date with your e-mails, stream music and use your VPN client throughout your flight with no time limit (max 1200 kbps).

9. OTHER INFLIGHT EXPERIENCES

# CREW: The Condor cabin crew on this flight was courteous, friendly and efficient. The service was warm and personal, attentive but not intrusive.

# LAVATORY: There are two lavatories, one at the front and one at the rear of the Business Class cabin, enough for 30 seats. The lavatories are stocked with Korres amenities and feature walls decorated with beige and white stripes.

10. MY VERDICT

• Cabin design: 9/10
• Seat comfort (upright): 8/10
• Seat comfort (bed position): 8/10
• Seat privacy: 8/10
• Food (quality): 8/10
• Food (quantity): 9/10
• Amenities: 8/10
• Inflight entertainment : 9/10
• WiFi: 9/10
• Service: 9/10
• Overall experience: very good 8.5/10

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The post Review: Condor A330neo Business Class (Frankfurt to Cancun) appeared first on the Luxury Travel Expert.

Today: Review – Etihad A380 The Residence (Abu Dhabi to London flight)

I recently flew in The Residence onboard an Etihad Airways Airbus A380 from Abu Dhabi to London. The Residence is a step beyond First Class and the only three-room suite on a passenger aircraft, featuring a private bedroom, ensuite bathroom (with shower), and a living room. The uber-luxurious space is located on the A380’s upper deck and can accommodate a maximum of two passengers a living room. The Residence is exclusively available on Etihad Airways’ A380 aircraft on routes between Abu Dhabi, London and New York.

The Residence was first introduced by Etihad in 2014, with one-way tickets between London and Abu Dhabi starting at $20,000 USD. Besides a flight in the world’s most exclusive cabin, passengers of The Residence also enjoyed amenities like private butler service, customized menus by onboard chefs, and access to exclusive airport lounges. While The Residence generated an enormous amount of global publicity for Etihad, the three-room suite was way above the budget of the traveling public, so it was empty more often than not (contrary to Etihad’s First Class suites, which sold very well).

When the COVID-19 pandemic hit the world, Etihad stored its A380 aircraft and the future of The Residence seemed uncertain. However, with the resurgent travel demand, Etihad brought back a small number of its A380 aircraft in 2023, The Residence along with them. The spectacular hard product of The Residence remains intact, but nowadays, the three-room suite is sold as an upgrade to First Class passengers (either to be paid by miles or cash). Etihad has also eliminated the butler service and customized menus, and the amenities and culinary offering are now the same as in First Class.

Have you ever flown in The Residence by Etihad? If so, what was your experience? Leave a comment.

In this review (more information & photos below my YouTube video):

1. Etihad First Class lounge at Abu Dhabi Airport
2. Cabin
3. The Residence
4. Amenities
5. Lunch
6. Inflight entertainment & Wifi
7. My score (verdict)

1. ETIHAD FIRST CLASS LOUNGE AT ABU DHABI AIRPORT

Passengers flying in The Residence have access to Etihad’s super-exclusive First Class lounge, which is located on the top floor of the airline’s brand-new lounge complex in Terminal A of Abu Dhabi International Airport. I have previously published a separate review of this lounge (with dozens of photos), which you can read here. For the ultimate relaxation and indulgence before flying, First class Private Suites are available for guests to work, relax and dine in complete privacy. The Private Suites are complimentary for guests flying in The Residence and available for booking by all other First Class lounge guests.

2. CABIN

The Residence by Etihad is located on the left hand side at the front of the First Class cabin on the Airbus A380’s upper deck. So, the three-room suite is across the aisle and in front of Etihad’s nine First Class suites (which are called Apartments).

The Residence is actually a very clever use of some wasted space on the A380. In the front of the A380’s upper deck is a large staircase, and the areas on both sides of this staircase can’t be used for seating because of the curving walls and narrow dimensions. Most airlines have struggled to find anything great to fill these spaces with and they came up with solutions like a tiny lounge (Qantas), a galley (Korean) or lavish lavatories with showers (Emirates).

However, Etihad made a smart move and turned the space on the right of the A380’s staircase into a lavish lavatory with shower while it transformed the space on the left into what is now known as the world’s most famous First Class plane seat, The Residence (and one that passengers are even paying for, resulting in extra revenue for the airline). To create The Residence, Etihad extended the front row First Class Suite on the left side into this wasted space, resulting in a three-room suite: the sitting room (where the First Class suite would have been), a bathroom with shower, and a bed wedged into the nook at the front.

The Residence shares the same cabin with the other First Class Apartements. However, just like with the First Class Apartments, The Residence has a double sliding door that, when closed, provides a fair amount of privacy. Also, the partitions around The Residence are higher than for any of the other suites, resulting in some extra level of privacy. Privacy is not complete though as other guests – on their way to the First Class lavatory – can still look over the door into The Residence’s Living Room.

3. THE RESIDENCE

The Residence is comprised of three separate spaces:

• The first room of The Residence – which is connected to the aisle by a sliding door – is called the living room. The living room features a two-seat reclining sofa upholstered in Poltrona Frau leather with two marquetry dining tables (which are stored in the armrests). In front of the sofa is a 32-inch LCD TV as well as an ottoman, with a chilled mini-bar underneath. A touchscreen control unit on the side of the sofa operates the retractable ottoman, the ambient and mood lighting, window shading, adjusts seat position and firmness, and activates the in-seat massage functions. The AC outlet and USB ports are also found on the side of the seat.
• A door and passageway separate the living room from the master bedroom. The bedroom features a Poltrona Frau upholstered 82 inch (208 cm) long double bed (so no queen nor king) with custom-made mattress, bedside unit, wardrobe, and under-bed stowage for hand luggage. The bedroom boasts its own 27 inch LCD TV.
• Between the living room and the master bedroom is an ensuite bathroom, equipped with a shower, lavatory and one sink, and stocked with toiletries.

While The Residence’s living room is quite a bit larger than the First Class Apartments, the bathroom and especially bedroom feel tight (because the space narrows towards the plane’s nose).

4. AMENITIES

Passengers flying in The Residence receive the same amenities are travelers flying in First Class:

• A First Class amenity kit. During my flight (last March), Etihad provided its old amenity kits designed by Italian luxury brand Acqua Di Parma. However, since then, the airline has introduced new amenities. Guests who now fly in The Residence or First Class are treated to a stylish Giorgio Armani and Etihad branded large folio bag – one of the largest amenity kits in the sky. Collectable in four colors, the bag can be used post flight to carry documents, tablets or even a 13” laptop, and aims to be a coveted accessory for all travelers. The large folio bag comes packed with goodies from ESPA.
• The Residence and First Class guests are also gifted bespoke Giorgio Armani and Etihad loungewear and slippers, presented in the large Giorgio Armani folio bag. The charcoal loungewear is soft to the touch, anti-wrinkle, and features a Henley neckline and bespoke tonal print inspired by the modern Abu Dhabi skyline, as well as matching trousers with pockets.
• Bose noise-cancelling headphones, which effectively suppressing cabin noise and engine drone (you’ll need to leave them behind at the end of the flight).
• Three stylish blankets (to be shared among The Residence’s two passengers).

5. LUNCH

Guests of The Residence get the same menu as First Class passengers, except for two differences: the menu is wrapped in a leather holder and afternoon-tea is an extra addition to the menu.

I choose the following selection from the menu:

• Signature Oscietra caviar service with traditional garnishes
• Starter: sweet potato & kale soup, with brazil nuts and crispy kale
• Main course: Steak frites, fillet of beef, frites, tomatoes, béarnaise
• Dessert: warm chocolate & vimto fondant, served with Laben ice cream, date batheeth crumb, berries

The food tasted great and was beautifully presented.

6. ENTERTAINMENT & WIFI

The Residence features two TV screens: a massive 32-inch LCD TV in the living room and a 27 inch LCD TV in the bedroom. The inflight entertainment features hundreds of hours of on-demand entertainment, with more than 300 TV shows as well as more than 100 movies, ranging from blockbusters to timeless classics and representing all corners from the world (Hollywood, Arabic, European, Indian and Asian Cinemas). Etihad Airways’ inflight entertainment system also features live TV channels (e.g. BBC, CNN).

Passengers flying on Etihad’s The Residence as well as First Class passengers get complimentary WiFi for the duration of the flight.

7. MY VERDICT

• Suite design: 8/10
• Seat comfort (upright): 9/10
• Seat comfort (bed position): 10/10
• Seat privacy: 10/10
• Food (quality): 8/10
• Food (quantity): 10/10
• Amenities: 8/10
• Inflight entertainment : 9/10
• WiFi: 10/10
• Service: 10/10
• Overall experience: exceptional 9.2/10

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