Comments on: Review: Turkish Airlines Boeing 777 Business Class Hong Kong to Istanbul

By: Jeffrey Pearsall

Jeffrey Pearsall — Tue, 29 Sep 2020 22:45:22 +0000

In mid-2019, my wife flew from Honolulu, Hawaii to Hamburg, Germany (HNL → LAX: UA1231, LAX → ITA: TA10, ITA → HAM: TA1667) aboard Turkish Airlines. She enjoyed a relaxing few hours in the Business Class lounge in the Tom Bradley International Terminal (LAX) before proceeding to Istanbul, Turkey. Everything about the flights was wonderful; food, bedding complimentary services. Turkish Airlines is an underrated gem when traveling in Business Class. Unfortunately, everything on the ground was disappointing. My wife landed in the (at that time) newly opened Istanbul Ataturk Airport, which wasn’t fully operational. The airport staff were only moderately helpful at best and couldn’t speak (or chose not to speak) English. She had a short layover, which only added to the confusion of finding her connection flight. On top of this, once she arrived in Hamburg after travelling an entire day, she discovered her luggage hadn’t arrived. After lodging a complaint with the airline, her luggage arrived at the end of the next day. The return flight (HAM → ITA: TA1668, ITA → SFO [San Francisco, California]: TA79, SFO → HNL: UA1670) was better, in that she arrived with her luggage, but much of the on-ground discomfort remained. Turkish Airlines offers a good in-flight product for less than many of its competitors charge, but the expression “You get what you pay for” greatly applied in our situation.

By: Commenter

Commenter — Wed, 23 Sep 2020 23:14:45 +0000

I won’t take long business class flights without every seat having aisle access. I don’t want to be disturbed or disturb other passengers.

By: Adrian Norman

Adrian Norman — Wed, 23 Sep 2020 13:54:59 +0000

We’ve flown Turkish a couple of times from the UK to the Maldives. Agree that their Business Class is very “old fashioned” but my biggest gripe was not with the onboard service. On both occasions there seemed to be no order or control at boarding, with everyone – Economy and Business passengers – enduring a scrum to get on board. It was like the January sales! Outrageous way to treat everyone really, but especially those of us who had stumped up for the “executive” service. The ounce was disappointing too. although big it was always crowded with very little free space. All in all definitely not a Premier airline…

By: joel costi

joel costi — Wed, 23 Sep 2020 13:19:38 +0000

Was it video prior the virus? No mask at all