Comments on: Can I get a refund when my flight is cancelled due to the COVID-19 pandemic?/can-i-get-a-refund-when-my-flight-is-cancelled-due-to-the-covid-19-pandemic/travel your dreams in styleSun, 28 Jun 2020 22:51:11 +0000hourly1By: Tonya/can-i-get-a-refund-when-my-flight-is-cancelled-due-to-the-covid-19-pandemic/#comment-175290Sun, 28 Jun 2020 22:51:11 +0000/?p=242311#comment-175290Hi, we are struggling with Malaysia Airlines for refunds on domestic flights we were due take next month. Luckily, we were not flying with them for our long haul flights to and from London. Kicker is we bought refundable tickets and they are still refusing a refund for flights they themselves cancelled. We have been offered vouchers, but we can’t use them by the expiration date (30th June 2021) as we holiday during the school holidays. I have said if they could extend the voucher by two weeks we would accept the vouchers, but the airline won’t budge. Really disappointing. Any advice?

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By: The Luxury Travel Expert/can-i-get-a-refund-when-my-flight-is-cancelled-due-to-the-covid-19-pandemic/#comment-175136Mon, 08 Jun 2020 08:59:59 +0000/?p=242311#comment-175136In reply to steve f.

Hi there, if the Dublin-Naples leg is part of your Boston-Naples ticket, you should be entitled to a refund. Best is to contact Aer Lingus directly.

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By: steve f/can-i-get-a-refund-when-my-flight-is-cancelled-due-to-the-covid-19-pandemic/#comment-175135Sun, 07 Jun 2020 20:52:16 +0000/?p=242311#comment-175135I have just received notification that my Aer Lingus flight from Dublin, Ireland to Naples, Italy has been cancelled, that is my final destination, but my first leg is from Boston, mas. to Dublin, so two questions, is this considered cancelled for a full refund, since I cannot reach my final destination (Naples,Italy) and should I cancel my travel insurance now for a full refund, since I am not flying, so what good is it? thanks

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By: Julia Ward/can-i-get-a-refund-when-my-flight-is-cancelled-due-to-the-covid-19-pandemic/#comment-174974Wed, 15 Apr 2020 16:46:44 +0000/?p=242311#comment-174974I had a flight to Bangkok on 14th April flying with Qatar airways via doha. I have now been told by Netflights, with whom I booked my ticket that my only option is a voucher for another travel date. This isn’t acceptable for me as my travel insurance expires when I am 70 in July and my journey was to attend a wedding which will have already taken place by then. Can I insist on a refund please.

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By: Carlos/can-i-get-a-refund-when-my-flight-is-cancelled-due-to-the-covid-19-pandemic/#comment-174955Fri, 10 Apr 2020 19:58:35 +0000/?p=242311#comment-174955I had a flight with AA from Barcelona to Miami this April. I contacted them using their website asking them for a refund. I got the refund in just a few days, getting the credit in my credit card. I was also able to get a full refund for my non-refundable hotel booking in Miami through Agoda. I did not get the credit in my credit card yet (they told me it may takes a few weeks), but I got confirmation from Agoda.

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By: Arnaldo/can-i-get-a-refund-when-my-flight-is-cancelled-due-to-the-covid-19-pandemic/#comment-174954Fri, 10 Apr 2020 19:16:40 +0000/?p=242311#comment-174954We were planning to visit Spain and Portugal this April and May, flying Iberia. As our flights were cancelled, they offered us the options of re-scheduling the flights, getting vouchers for use in one year or just the reimbursement in total,that was our option. In less than 10 days we received the credit in the credit card. Easy and simple. Now, let’s start planning the trip again after this crazy moment.

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By: komodo/can-i-get-a-refund-when-my-flight-is-cancelled-due-to-the-covid-19-pandemic/#comment-174953Fri, 10 Apr 2020 13:52:07 +0000/?p=242311#comment-174953British Airways cancelled my Easter flight and also another two we had booked for May. Their website is allowing either to apply for voucher or move flights to later date. If you want refund, you have to call them. It took me 5 days to get to hold of someone. Once you go through the usual press this, press that, you get message their lines are busy and you get disconnected. I tried to call 30-50 times each day. As much as I understand they are loosing millions for being grounded, I found this behaviour appalling. They make it as difficult as they possibly can for people to request refund. When I finally got through, it was straightforward process but I can imagine not a lot of people have enough patience and time to do it.

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By: Jacob/can-i-get-a-refund-when-my-flight-is-cancelled-due-to-the-covid-19-pandemic/#comment-174952Fri, 10 Apr 2020 13:29:15 +0000/?p=242311#comment-174952Very informative. I had some ultra long haul flights booked with Cathay Pacific on a non refundable ticket and they were very good and offered me a cash refund without me even asking – very well handled by them!

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By: Eric/can-i-get-a-refund-when-my-flight-is-cancelled-due-to-the-covid-19-pandemic/#comment-174951Fri, 10 Apr 2020 13:28:51 +0000/?p=242311#comment-174951A friend of mine has been given vouchers from Emirates valid for a year if unused he has been told they will extend for a further year before being offered cash back

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