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Review: Condor A330neo Business Class Prime Seat (Cancun to Frankfurt)

CONDOR PRIME SEAT AIRBUS A330neo review

Wednesday newsletters always feature a hotel or flight review.

A few weeks ago, I enjoyed a relaxing holiday in the Riviera Maya, Mexico, where I stayed at the area’s top three luxury resorts. You can read my trip reports here:


Today: Condor A330neo Business Class (Prime Seat) from Cancun to Frankfurt 

I recently flew in Business Class onboard a brand-new Condor Airbus A330-900neo (A330neo) from Cancun (Mexico) to Frankfurt (Germany). Condor – one of world’s largest leisure airlines – recently replaced its aging Boeing 767 fleet by brand-new, state-of-the-art Airbus A330neo aircraft. These planes feature a terrific new Business Class cabin with 30 seats a 1-2-1 staggered layout.  The four seats in the cabin’s front row are marketed as Prime Seats since they offer even more space, a bigger bed, a “visitor” seat, and an extra-large 24 inch 4K screen. Prime Seats – or Business Class “Plus” – are not only significantly larger than the other seats, they also come with a some extra amenities such as pajamas, a premium amenity kit, a sweet & savory snack basket, and a free internet package for unlimited text messaging.

For my Condor A330neo flight from Cancun to Frankfurt, I was able to snatch a Prime Seat. Reserving one of the Prime Seats comes with an extra fee; it can be booked by passengers with a Business Class ticket from an additional EUR 200 (approximately $214 USD), although the pricing varies per route.

Have you ever flown in Condor’s Airbus A330neo? If so, what was your experience? Leave a comment.

In this review (more information & photos below my YouTube video):

  1. Lounge at Cancun International Airport
  2. Condor A330-900neo
  3. Business Class cabin
  4. Business Class Prime Seat
  5. Amenities & bedding
  6. Meals
  7. Entertainment
  8. Onboard internet
  9. Other inflight experiences
  10. My verdict (score)


1. LOUNGE AT CANCUN INTERNATIONAL AIRPORT

Cancun is the largest airport in Mexico and Latin America in terms of international passengers. Last year, the airport handled 32,750,411 passengers. The airport comprises several terminals and lounges. Condor’s Business Class passengers have access  to the Plaza Premium Lounge, which is located one floor below the main concourse of the international terminal. The lounge is a third party lounge and also known as the Mera lounge.

The comfortable lounge features a contemporary and elegant decor, with separate areas for lounging and dining (there are no windows though). A self-serve buffet at the center of the lounge offers a selection of sandwiches, snacks, juices,  coffee, soft drinks and several hot entrée selections. There’s also a stylish bar at the far end of the lounge. During times of high occupancy, which was the case during my visit at the lounge, it may be a challenge though to find an available seat.

The lounge is close to the gate which is used by Condor for its flight to Frankfurt.

BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)
BUSINESS LOUNGE AT CANCUN AIRPORT (INTERNATIONAL TERMINAL)

2. CONDOR A330-900NEO

Over a time span of less than two years, Condor phased out a total of 16 B767 aircraft and successively replaced them with 16 brand-new A330-900neo aircraft.  The A330neo features Airbus’ award-winning Airspace cabin, providing passengers with a high level of comfort, ambience and design. This includes offering more personal space, larger overhead bins, a new lighting system, and the ability to offer the latest in-flight entertainment systems and full connectivity.

All Condor Airbus A330neo aircraft feature a remarkable striped livery, which is inspired by parasols, bath towels and beach chairs, matching Condor’s reputation as a unique leisure airline. The stripes come in five colors – yellow, red, blue, green and beige – which the airline says “stand for the facets of the diversity of Condor’s guests, employees and the multitude of opportunities to discover the world with Condor”. The fuselage also features the carrier’s name in lower case, while the aircraft tailfin is painted with a refreshed version of the Condor signet.

Condor’s A330neo features 216 seats in Economy Class, 64 seats in Premium Economy Class and 30 seats in Business Class (including 4 Prime Seats).

CONDOR AIRBUS A330-900NEO
CONDOR AIRBUS A330-900NEO
CONDOR AIRBUS A330-900NEO

3. BUSINESS CLASS CABIN

Condor’s A330neo aircraft feature 30 lie-flat Business Class seats, which are all located in one cabin in the plane’s front section. The seats are arranged in a staggered 1-2-1 layout with direct aisle access for all passengers. The staggered configuration means that the footwell of each seat is to the side of the seat in front, so it minimizes the pitch required for each seat.

The center of the cabin features 8 rows of paired seats, perfects for couples or friends traveling together, while the Business Class seats on the side along the windows are spread over 7 rows. All Business Class seats feature the same dimensions, but they do differ in terms of privacy and space offered:

The color concept of Condor’s A330neo Business Class cabin is marina blue throughout, which compliments the dark wood seat panels and leather upholstering. Condor’s signature striped design theme continues within the cabin, with striped seat covers as well as a striped bulkhead wall, prominently displaying the gold-colored Condor logo. The sophisticated color palette, the striped design elements, as well as the Airbus A330neo’s mood lighting features (which includes a rainbow scheme) creates a chic onboard ambience.

CONDOR A330NEO BUSINESS CLASS CABIN
CONDOR A330NEO BUSINESS CLASS CABIN
CONDOR A330NEO BUSINESS CLASS CABIN
CONDOR A330NEO BUSINESS CLASS CABIN
CONDOR A330NEO BUSINESS CLASS CABIN
CONDOR A330NEO BUSINESS CLASS CABIN
CONDOR A330NEO BUSINESS CLASS CABIN
CONDOR A330NEO BUSINESS CLASS CABIN MOOD LIGHTING

4. BUSINESS CLASS PRIME SEAT

Condor’s Business Class Prime Seat is a customized version of Safran’s Skylounge Core product and has a width of 48 cm (19 inches). The seat itself does not differ from the other Business Class seats in the cabin. One side of the seat features a console comprised of a small storage area, a reading light, a headset hanger, and a cocktail table. Around the cocktail table are three charging outlets, including USB-A, USB-C, and AC, as well as a handset for the inflight entertainment. The seat controls – which are easy to use – are also located on this side of the seat, on a backlit control panel inside the armrest.

What sets the Prime Seat apart from the other Business Class seats in the Condor A330neo cabin is the vast amount of space it offers:

The only possible downside of the Prime Seat is their location in the cabin’s front row and thus, their proximity to the galley and lavatory (although I didn’t experience any issues during my flight).

What are the best Business Class seats onboard Condor’s A330neo?

What are the worst Business Class seats onboard Condor’s A330neo?

Click here for a seat map of Condor’s Airbus A330-900neo aircraft.

CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO BUSINESS CLASS PRIME SEAT
CONDOR A330NEO PRIME SEAT: FLAT BED POSOTION
CONDOR A330NEO PRIME SEAT: FLAT BED POSOTION

5. AMENITIES & BEDDING

Passengers traveling in Business Class onboard one of Condor’s long-haul flights receive the following amenities:

Passengers in one of Condor’s Prime Seats also get some extra goodies, including:

AMENITY KIT
AMENITY KIT
AMENITY KIT
NOISE-CANCELLING HEADPHONES
CONDOR A330NEO PRIME SEAT BEDDING
PILLOW
BLANKET
MATTRESS TOPPER
SLIPPERS
PAJAMAS
PAJAMAS
CONDOR A330NEO PRIME SEAT WELCOME SNACKS
CONDOR A330NEO PRIME SEAT WELCOME SNACKS

6. MEALS

During the overnight flight from Cancun to Frankfurt, two meals were served: a dinner after takeoff and a continental breakfast about two hours prior to landing. All meals tasted excellent, were nicely presented (especially the starter), and features decent food portions.

For dinner, I choose the following selection from the menu:

  • Duo of starters:
    • Sautéed Cajun style king prawns, grilled scallop, tomato salsa
    • Chicken skewers, red peppers, cherry tomatoes, marinated roast beef
    • Both starters were served with iceberg lettuce, jicama, carrot, cucumber, tomatoes, balsamic dressing
  • Main course: salmon filet, lemon sauce, grilled eggplants, zucchini, tomatoes, potato-carrot gratin
  • Cheese selection: Schönegrunder mountain cheese, farmer’s gouda, Cheddar cheese
  • Dessert: chocolate mousse, strawberry vanilla sauce

Breakfast was served priot to landing and comprised fresh fruits, Black Forest ham, Italian salami, butter cheese, and an omelet with fresh parlsey (boiled eggs were offered as well).

WELCOME DRINK
HOT TOWEL
MENU
MENU
MENU
MENU
MENU
MENU
MENU
MENU
MENU
MENU
MENU
MENU
DINNER: APERITIF
DINNER: APERITIF
DINNER: STARTER
DINNER: STARTER
DINNER: STARTER
DINNER: MAIN COURSE
DINNER: CHEESE SELECTION
DINNER: DESSERT
DINNER: DESSERT
BREKAFAST
BREKAFAST
BREKAFAST
BREKAFAST
BREKAFAST
BREKAFAST
BREAKFAST

7. ENTERTAINMENT

Condor offers an extensive in-flight entertainment selection, which can be navigated by remote control or by directly touching the 4K monitor. The program includes 250 movies and 160 series, which are displayed on a high quality 4K personal screens. The seat’s Bluetooth function allows the usage of personal wireless headphones.

INFLIGHT ENTERTAINMENT
INFLIGHT ENTERTAINMENT
INFLIGHT ENTERTAINMENT
INFLIGHT ENTERTAINMENT
INFLIGHT ENTERTAINMENT
INFLIGHT ENTERTAINMENT
INFLIGHT ENTERTAINMENT
INFLIGHT ENTERTAINMENT
INFLIGHT ENTERTAINMENT
INFLIGHT ENTERTAINMENT
INFLIGHT ENTERTAINMENT

8. ONBOARD INTERNET

Condor offers high-speed broadband internet on its Airbus A330neo aircraft. Two packages are available for purchase:

The Prime Seat comes with a free internet package for unlimited text messaging.


9. OTHER INFLIGHT EXPERIENCES

# CREW: the Condor cabin crew on this flight was courteous, friendly and efficient. The service was warm and personal, attentive but not intrusive.

# LAVATORY: there are two lavatories, one at the front and one at the rear of the Business Class cabin, enough for 30 seats. The lavatories are stocked with Korres amenities and feature walls decorated with beige and white stripes.


10. MY VERDICT

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